Areas Of Satisfaction - Best looking windows out of all 24 quotes I got
Sales Knowledge - Emma Reyes was fabulous. She was punctual, extremely knowledge on the products, and really seemed invested in our needs. She explained everything in detail but didn't take too long and she even made suggestions that we would have never thought of. She's top notch and we will certainly be doing more business with her.
Construction Quality - The install crew was great. Punctual, knowedlegeable, and worked hard. They made sure to communicate with us during the process and were very professional. The job went great!
Communication - My husband and I loved the emails, calls, and reminders throughout the process. Emma followed up and so did the install team. Very nice touch.
We were very satisfied with the whole process.
Areas Of Satisfaction - The work transpired in one day and the paint crew came the second day. It all went smoothly.
All of the guys that were here were absolutely wonderful.
We have used the three times for three separate projects. The process to get a quote and estimate has always been super easy. Everyone we have worked with had been professional and the end result has always been high quality.
It is a high quality product with excellent customer service.
I have already referred them to friends of mine, who have all had good experiences.
They were recommended by my neighbor and lived up to the recommendation. I would refer my friends and neighbors to them as well.
They are extremely professional, always on time, and they cleaned up after themselves. They are the best. We recommended them to a number of others.
They did a wonderful job. The windows were fine, but they were way more expensive than they should have been.
I am mostly happy with the windows. They damaged the inside sills; I thought they were supposed to replace that part. Also, some of the push pins on the screens are broken and scratched. The installers did not secure the screens before leaving.
North Georgia Replacement Windows was fast and efficient with putting the windows in. They did great, quality work.
Areas Of Satisfaction - The installation was fast. The window is really good quality.
Areas Of Satisfaction - I was somewhat reserved on switching our twin double hung units for a single slider unit, but have been well pleased and a bit surprised at how much larger the windows seem even though they are in the same opening as the previous windows.
North Georgia Replacement Windows were very professional and have the best customer service I seen.
The team and Jimmy did an excellent job in getting our windows installed and keeping us informed of the status.
Professional & Organized - Extremely organized and passionate about the quality of work they deliver.
Construction Quality - High quality windows that we are very please to have in our home.
Communication - Communication and follow up has been great.
Areas Of Satisfaction - The installation met/exceeded my expectations. I also really like the guy who did the measurements and final inspection. He did a great job, and I really trusted him.
Recognized Excellence - JP was professional and did a good job. I would also like to recognize Jon, who was in charge of the job.
Additional Comments - They came, did what they were supposed to, and they did a good job. That is very refreshing when you pay someone a lot of money to do so. I would highly recommend them.
North Georgia Replacement Windows came out when they said they would. They got me in right before Christmas, which was great. The guys came out and did a very good job and were very professional. Everything they said they would do, they did. All of them did a perfect job.
This is the second time I have used North Georgia Replacement Windows, and they have always done good work.
Areas Of Satisfaction - They met all of my expectations.
Recognized Excellence - There were a lot of people involved, and they all did a great job from the beginning to the end of my project. They were all very nice and professional.
Areas For Improvement - The service was great, and the people were polite. Everyone seemed knowledgeable about what they were doing. They were fast, and you could see how organized they were. The product is wonderful and everyone in the neighborhood is impressed with the look. I am perfectly content with everything!
Current Referrals - They should hit up our entire neighborhood. I would love to see everyone with the windows. It is an old neighborhood and a lot of times people are doing 1–2 windows, and they have not been that great, thinking that is good enough and not doing their homework. I know when I did mine, it just so happened I saw them. I did my research and I knew Marvin windows were excellent. I saw an ad just at the time I needed to know that. It was timing and everything worked out well. I knew what windows I wanted and what kind. A lot of people seem to go for what is cheap and don't realize you get what you pay for. If you want quality, you have to be willing to buy quality. I don't think a lot of people know about Marvin windows. It was the only ad I saw in the 6 months of looking. I would like to see them do more ads and hit this whole neighborhood. They all could use them.
Fantastic looking quality windows. Great support after the install.
Sales Knowledge - Kevin had several creative ideas that helped us through the selection process.
Problem Resolution - Extremely responsive to issues and making sure they are fixed.
North Georgia Replacement Windows is caring, professional, knowledgeable, friendly, and their customer service was above and beyond!
Construction Quality - I am extremely satisfied with the installation crew and the windows.
Recognized Excellence - Sean, Randy, Ricardo, Jeff, and Christine all did a wonderful job!
Additional Comments - I look forward to having more windows and doors installed by North Georgia Replacement Windows. They are the gold standard!
Additional Comments - Quality materials and workmanship. Job was done on time, on budget, and completed in a single day with no surprises. All employees were responsible, respectful, and good at their jobs.
The process was seamless, the people were knowledgeable and professional, and the work was well done. We had a large half circle window replaced, and they were the only ones we found that could do it in one piece. It’s beautiful!