The Best Fit for Your Window Replacement Needs. We are here to offer you the highest quality replacement windows and installation - all backed by friendly, knowledgeable service you can count on at every level. Throughout metro Atlanta and all of North Georgia, our neighborly, no-nonsense approach is winning over more and more customers everyday. If you're looking for a great value on your window replacement project and you've had a less than pleasurable experience with our competitors, then you've found the right company.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (2333)
Home for sale (3)
Custom home (2)
New home (2)
Historic restoration (1)
Water damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
I was pleasantly surprised by the personal attention paid me by NGRW. I started by collecting quotes from local general contractors and was hardly given the time of day, probably because my job was rather small (only 5 windows to be replaced.) I was expecting similar treatment from NGRW especially...
The entire team was very knowledgeable and very interested in any questions or concerns I had. Will tell all my friends and family :)
North Georgia Replacement Windows was extremely professional and provided great quality.
I would like to recognize Josh and his entire installation crew they all were six stars. John the sales person was very thorough and explained everything to us. They all were excellent.
I was satisfied with their professionalism, craftsmanship, work ethics and caring about the state of your home. If there was any problems they addressed them and took care of the problem. Josh is a excellent supervisor and identifies any potential problems.
I was satisfied with every contact, including the measurements, installation and cleanup.
Your customer service--it is so nice to work with people who treat you with respect and are friendly.
Excellent work for a fair price. Customer service and the quality of work were terrific.
Yes! John Fitzgerald was an excellent salesman who knew his products well, was able to showcase it - but not in a pushy way. Additionally, Merrick and Jay *I hope I got their names right* were the best work crew that had worked in my house to-date. Anyone who ever had to deal with the HR in the company...
They exceeded in everything. If you are looking for windows these are the guys to go with.
As a GuildQuality Guildmember, North Georgia Replacement Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of North Georgia Replacement Windows in Roswell, GA; Marietta, GA; Alpharetta, GA; Atlanta, GA; Cumming, GA; Woodstock, GA; Suwanee, GA; Lawrenceville, GA; Duluth, GA; Johns Creek, GA; and 117 other cities in Georgia and Alabama.
In this report, North Georgia Replacement Windows has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 1,800 out of 2,611 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2016.
North Georgia Replacement Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a North Georgia Replacement Windows customer, and if North Georgia Replacement Windows completed work for you after December of 2011 but you haven't yet received a survey, please let us know.
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