# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (4445)
Roof repair (2)
Bathroom remodel (1)
Energy efficiency upgrades (1)
Faucets & fixtures (1)
Interior renovation (1)
Kitchen remodel (1)
New home (1)
Outdoor kitchen (1)
Replacement windows (1)
Solar installation (1)
Spec Home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Next Door & Window relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Next Door & Window in Naperville, IL; Aurora, IL; Downers Grove, IL; Wheaton, IL; Chicago, IL; Burr Ridge, IL; Orland Park, IL; Plainfield, IL; Arlington Heights, IL; Bolingbrook, IL; and 231 other cities in Illinois and Idaho.
In this report, Next Door & Window has published a summary of the customer feedback they've received since they joined GuildQuality in January 2010. In that time, 3,017 out of 5,026 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
Next Door & Window surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Next Door & Window customer, and if Next Door & Window completed work for you after January of 2010 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.