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Jenkins Restorations - Sterling

1,184 ratings
22980 Shaw Road, Sterling, VA 20166(703) 450-6580
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About this company

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Jenkins Restorations - Sterling

At Jenkins Restorations, our goal is to rebuild your property, renew your confidence, and restore your life. For over 35 years, homeowners and businesses have trusted Jenkins Restorations as their insurance repair specialist. We provide 24/7 emergency services, accurate estimates, and expertise in both designing and building. When the job is finished, we've restored more than property: we've restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Types of work

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Fire damage restoration (4638)

Storm damage restoration (4637)

Tree damage restoration (4636)

Historic restoration (4635)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Jenkins Restorations - Sterling

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They were very cooperative in working around my schedule.
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    • Jenkins Restorations - Sterling

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    Jenkins Restorations rushed to the rescue of my home when I called. They were fantastic and sympathetic to my situation. I would highly recommend them to anyone at anytime.
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    • Jenkins Restorations - Sterling

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    I like them very much. It was very nice. The guy was very gentle and proper. He did what I told him to do.
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    • Jenkins Restorations - Sterling

    Review by

    Honest, straightforward, and competent. Great customer service and dealt with minor repair problems without issue.
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    • Jenkins Restorations - Sterling

    Review by

    This was an excellent process. Certainly having my basement flood to begin with was fairly devastating, but it went much smoother once Jenkins was involved. Further, we identified a second leak in our home almost a month after they were concluded with work. Even after proving it wasn't them, they...
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    Review by

    They did a great job, kept me updated on progress and were courteous. Only downfall was they were delayed in starting the project which was stressful.
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    • Jenkins Restorations - Sterling

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    The demolition of the damaged floor was not done properly. Flooring contractor needs to do extra work prior to installing the new flooring. The flood cuts were done in a manner that makes replacement more difficult and expensive.
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    • Jenkins Restorations - Sterling

    Review by

    Jenkins was recommend by my insurance company. I worked with them in previous emergencies. Prompt, most capable and professional. Company is involved in the project at all levels
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    • Jenkins Restorations - Sterling

    Review by

    Andy does a great job and is always very professional and goes above and beyond his job and is always there to answer question you’re a gentleman and a scholar keep up the good work. Work for a great company y’all do very good work and a cut above the rest and pay attention to every little detail...
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    • Jenkins Restorations - Sterling

    Review by

    Jenkins Restorations is the single worst contractor I have ever hired. Tim, my management point of contact, took four months to complete a simple roof leak/ceiling restoration. He was slow and incompetent in all aspects of management and I came to disbelieve his words. He actually tried to schedule...
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    Affiliations

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    • GuildQuality

    More about Jenkins Restorations - Sterling

    As a GuildQuality Guildmember, Jenkins Restorations - Sterling relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Jenkins Restorations - Sterling in Alexandria, VA; Ashburn, VA; Leesburg, VA; Fairfax, VA; Sterling, VA; Manassas, VA; Reston, VA; Springfield, VA; Herndon, VA; Centreville, VA; and 134 other cities in Virginia, West Virginia, Florida, Texas, California, and 6 other states and provinces.

    In this report, Jenkins Restorations - Sterling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 1,557 out of 4,155 customers (37%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2019.

    Jenkins Restorations - Sterling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Jenkins Restorations - Sterling customer, and if Jenkins Restorations - Sterling completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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