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Jenkins Restorations - Sterling

1,274 ratings
22980 Shaw Road, Sterling, VA 20166(703) 450-6580
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About this company

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Jenkins Restorations - Sterling

At Jenkins Restorations, our goal is to rebuild your property, renew your confidence, and restore your life. For over 35 years, homeowners and businesses have trusted Jenkins Restorations as their insurance repair specialist. We provide 24/7 emergency services, accurate estimates, and expertise in both designing and building. When the job is finished, we've restored more than property: we've restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
20 Consecutive Great Reviews
2019 - See more

Types of work

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Fire damage restoration (4934)

Storm damage restoration (4933)

Tree damage restoration (4932)

Historic restoration (4931)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Jenkins Restorations - Sterling

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The customer states that they were quick to respond and explain the project but it was quick to fall apart. Customer service stopped after restoration and still trying to get it complete.
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    • Jenkins Restorations - Sterling

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    The team was timely and responsive to my needs. We made a flooring adjustment and they were quick to provide us several options. The only setback we had was a slight delay in receiving an estimate which further extended the repair timeline. In the end, we were very satisfied with the quality of work...
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    Nn
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    • Jenkins Restorations - Sterling

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    Good communication and prompt, professional and competent service. I will definitely recommend Jenkins and keep them in mind for future projects.
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    • Jenkins Restorations - Sterling

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    Jenkins Restorations did an outstanding job helping us renovate our basement and updating it to better than it was. They were very professional, courteous, and did great work, thanks!
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    • Jenkins Restorations - Sterling

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    Folks from Jenkins restored our home to a condition much better than we had before. The Jenkins team was also very flexible to do work during dates and times that were convenient for our schedule.
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    Jenkins Restorations is so flexible. This was a tough job. There was a change in ownership after the claim was open. They were very helping with us.
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    We were very satisfied with Jenkins Restorations.
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    • Jenkins Restorations - Sterling

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    They got the job done and were good at their jobless
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    We had a major flood in a finished basement requiring extensive replacement of wallboard, trim, painting, etc. What impressed us were the attention to detail (nothing was overlooked), the timing (work began quickly and with crew working full time was finished promptly), and quality (house is octagon...
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    Affiliations

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    • GuildQuality

    More about Jenkins Restorations - Sterling

    As a GuildQuality Guildmember, Jenkins Restorations - Sterling relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Jenkins Restorations - Sterling in Alexandria, VA; Ashburn, VA; Leesburg, VA; Fairfax, VA; Sterling, VA; Manassas, VA; Reston, VA; Springfield, VA; Herndon, VA; Centreville, VA; and 134 other cities in Virginia, West Virginia, Florida, Texas, California, and 6 other states and provinces.

    In this report, Jenkins Restorations - Sterling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 1,677 out of 4,420 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.

    Jenkins Restorations - Sterling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Jenkins Restorations - Sterling customer, and if Jenkins Restorations - Sterling completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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