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Jenkins Restorations - Sterling

411 ratings
22980 Shaw Road, Sterling, VA 20166(703) 450-6580
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About this company

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Jenkins Restorations - Sterling

At Jenkins Restorations, our goal is to rebuild your property, renew your confidence, and restore your life. For over 35 years, homeowners and businesses have trusted Jenkins Restorations as their insurance repair specialist. We provide 24/7 emergency services, accurate estimates, and expertise in both designing and building. When the job is finished, we've restored more than property: we've restored faith.

GuildQuality Member
Guildmember
Since 2015
Feedback Milestone
20 Consecutive Great Reviews
2017 - See more

Types of work

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Fire damage restoration (1893)

Historic restoration (1893)

Storm damage restoration (1893)

Tree damage restoration (1893)

Projects

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Most helpful reviews & comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Jenkins Restorations - Sterling

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Our project manager, Shawn McDonough, was a pleasure to work with. We had a few glitches during the repair and Shawn made sure everything ended up OK.
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    • Jenkins Restorations - Sterling

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    Our project manager was very professional and most responsive. All of our workers were skilled, courteous and very neat.
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    • Jenkins Restorations - Sterling

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    Outstanding professional service and staff. I recommend them most highly. Wish the rest of the business world operated like Jenkins.
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    1 votes
    • Jenkins Restorations - Sterling

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    Jenkins Restorations was an absolute joy to work with during what was a very difficult time for me. They were always professional and courteous. Jenkins kept the lines of communication open throughout the process. Even though the restoration took a little longer than originally expected, in all other...
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    • Jenkins Restorations - Sterling

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    The people in the office, Brandon, and Richard all did an excellent job. I was very pleased with them.
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    • Jenkins Restorations - Sterling

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    I have had them out here for an estimate and when I decided to use them, they were extremely responsive and very professional. This was a dirty job, cleaning a crawl space, but they did the work very well and left everything in order.
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    Superb professionals!
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    • Jenkins Restorations - Sterling

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    They would tell me they would be out at a certain time but rarely adhered to that...showed up later (several hours) than stated. I could have been dealing with other issues had I known. First day, they left one person here working and he could not speak English. There was a mix-up in company assignments...
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    Nigel was awesome to work with. Personable and professional, he made the process enjoyable, if that's even possible!
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    • Jenkins Restorations - Sterling

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    They did a reasonably good job protecting our sunroom from further damage, but left pieces of glass hanging from the Windows inside the sunroom. They did not protect the house roof where the rain gutter was ripped off and the facial board was pulled away from the roof.
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    Affiliations

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    • GuildQuality

    More about Jenkins Restorations - Sterling

    As a GuildQuality Guildmember, Jenkins Restorations - Sterling relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Jenkins Restorations - Sterling in Alexandria, VA; Fairfax, VA; Sterling, VA; Ashburn, VA; Leesburg, VA; Manassas, VA; Reston, VA; Springfield, VA; Arlington, VA; Herndon, VA; and 115 other cities in Virginia, West Virginia, Florida, North Carolina, Alberta, and 4 other states.

    In this report, Jenkins Restorations - Sterling has published a summary of the customer feedback they've received since they joined GuildQuality in November 2015. In that time, 546 out of 1,754 customers (31%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.

    Jenkins Restorations - Sterling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Jenkins Restorations - Sterling customer, and if Jenkins Restorations - Sterling completed work for you after November of 2015 but you haven't yet received a survey, please let us know.

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