See comment below

I liked that our expectations were met with little effort from our side.

Ensure that customers questions are answered thoroughly initially. During the Initial discussion with the sales person and also during the measuring process I asked if the blinds in one area of my windows that were positioned inside the frame would fit once the new windows were inserted in. Both times I was informed they would. However they don’t. When a worker came to the house to discuss the matter with me. He stated the process and explained that no the blinds are not going to fit inside the window suggested I place the blinds on the wall over the window which is not desirable to me. Now I have a very large and expensive set I blinds that I am unable to use.

On time. Quality work

The salesperson, Daniel, that came out had an arrangement with me with the total amount being $16,000. When I got the bill, it was $6,379, and we had agreed on the bottom number being $16,000 even. After the job was done, and I got the bill, it was $7,900 more. I called him, and he told that he didn't rememeber. All of a sudden he is claiming amnesia. We had just completed the job, and we had agreed on $16,000, but now I am getting a bill for that. I asked for a credit of $379, but he completely ignored me. He said he'd call me back, but he never did. I thought that was really unprofessional of him, and I think what he did wasn't honest. The job was done fine, and the people that did the job was good. What the salesperson did was not honest.

Great experience from initial consultation through post-install

Have only had our new doors for a week now so not sure about durability and sealing yet but our purchase process and installation was very well done.

Overall I’m happy but not 5 star. I’ll need to wait till the next order to provide a better recommendation so I can compare both installs

They were great. They were very efficient, wasted no time, came and did what they needed to do, cleaned up, and were great.

Installers were on time and very professional while performing work

Sales force needs to get things correct

What a great group of people

So far we are satisfied with our window and door. Will be watchful of any leaks or drafts. We are pleased with the Vytek windows and the installation. We are disappointed in the communication with Window Nation Representatives.

Customer service perfection!

Fantastic service, great product, and real commitment to meeting their service dates and making the job happen when they say it's going to happen.

Everyone was very helpful and easy to talk to. Everyone was super nice and very helpful.

They have a great customer service and communication.

I did this

Love our new Grand View Windows from Window Nation
17 Windows and 1 Sliding Glass Door

We did quite a bit of research, explored a lot of companies and choose Window Nation for our project. And we are happy we did. The whole process from presentation to installation was easy and efficient.

Reza arrived at our house on time for the presentation. He inspected and measured our windows and then launched into the presentation. Reza is knowledgeable about the Window Nation offering as well as the products offered by his competitors. As mentioned, I did some research and had an idea of the features that we wanted and what we should pay. Reza presented the Window Nation Grand View line, which meets our feature requirements, and after a bit of back-and-forth negotiation we settled on a price that was within our range and fair to us both. After signing, Reza described the next steps and set expectations. Overall, the presentation took only about an hour and was relatively painless, with no high-pressure tactics.

Several days later, Mike came by to inspect our windows and confirm measurements for the build specifications. This took only about a half-hour. Mike answered some questions about the installation process and said that the windows and door could take up to 6 weeks to build. Imagine our surprise when we received a call a week later to schedule our installation.

On installation day, the three-man team arrived on time. They introduced themselves and the team lead, Ted, described the process and then they got right to work. They tarped the paths to all the windows to protect the floors. They were very careful and respectful of our house. The entire team was friendly and polite and experienced and highly skilled. You could tell that they’d done this a time or two. The outside trim work is fantastic and the inside finish work is great. All 17 windows and the sliding door were installed in a single day. Ted went over the operation of the windows and door.

The windows and door look and function great. We couldn’t be happier. If you are considering a window or door replacement project, we strongly recommend that you engage Window Nation. They will treat you right.

They were very professional from start to finish. I was very impressed with the subcontractor that did the work.

I am very satisfied with the product and installation.

First, The widows and installation team did not speak clear English. Was difficult to communicate. I would recommend when Install team arrive they have supervisor provide details on installation Steps and procedures. Very nerve racking when someone you are not familiar with and does not speak clearly and starts removal and installing your widows. I was not able to review all windows with Installation crew after completion as a result I did find the installation of the Sliding door was not finished with caulking. One side missed! I have send e-mail requesting correct but have not heard back. Also, I would recommend you removing the Restaurant $100 promotion as this was very painful and was not what I thought would be provided. It is only provides discount value after you purchase from the Restaurant there specific meal promotion and there are very few restaurants it covers in the Area. Not interested i driving all over creation for small discounts (and the restrictions applied to these discount passes) at different restaurants.

Tammy is a great sales representative with lots of information. She went out of her way to make it all work out.
Great communication and the install was amazing. 3 men, 18 windows and done in 6.5 hours. Excellent workmanship and professionalism. We are very pleased.

They gave me a good deal. The windows are good quality for the price I got.

Excellent customer support and competitive price.

I would also caution my friend to shop around for the best deal. After signing my contract, I discovered I could have gotten the top-of-the-line windows for $350 less.

The entire process has been easy; I should have done this years sooner!

It would've been better if it wasn't for the poor customer service. I have been waiting since August to get a resolution on the windows and doors installed.

Everyone should try Window Nation. They are the best, everything was perfect.

Overall, a positive experience but the pricing was suspect. I was charged the same price for a 27 1/4 W X 70 H window as a 54 1/2 W X 82 3/4 H window. Clearly the cost was not the same but I wanted to keep the look of the windows that were being replaced.

I loved it. From the start of the installation to the end of it, from Chris working with us with the windows, reviewing everything, and going over everything with us to the installation process, everyone was so professional. It just looks amazing.

The doors and windows are nice. Of course they should be, because that is what I paid for. However, the ancillary items such as door handles and door screens are subpar. Not much explanation about these aspects. Also, all Window Nation personnel are very hands off after they receive your money. They do not even provide a real itemized invoice for you project/work order. This does not make you feel like you are a valued cash customer or that you even remotely got your money's worth.

Very conflicted feelings about this.
-rep spent 3 1/2 hours at our home.
-rep used "scroll past and sign" when reviewing the actual contract. This became an issue during installation when our custom blinds no longer fit properly and when alerted the reply was "sorry for the inconvenience." These items were several thousand dollars when purchased many years ago.
-window measurements were "close". Not sure what the variance factors are but not 1 window is set on center. We will talk about this in 13.

Window Nation assigned two teams to our project involving 30+ windows to complete the job by 5pm the same day. They arrived and immediately started window removal and install. They were remarkably focused on efficiency but were meticulous with caulk application, fitting, etc. They were respectful of our home and consciously minimized all debris.

Service was good, but I didn't like the sales tactic that they did. He gave me a really high price, and the price I ended up with was really a lot lower than that. I am not happy with them.

Excellent professional service from sales visit to measurement to installation of 10 high quality windows! Tmely, knowledgeable and courteous.

This was our third project with WN. They always do great work and always recommend them to neighbors.

This is the second time we have used Window Nation and we could not be happier!

I was extremely pleased with how well they were. They were here on time. The gentlemen were both very nice and respectful. They did an excellent job and stayed busy the whole time. It's a wonderful company and I am extremely pleased with my outcome.

I recommend window nation for customer service, quality of the product, and quality of the installation

Don't work with these guys- if things don't go perfectly smoothly with your initial order they are HORRIBLE at problem-solving and their customer service is non-existent. We're pretty easy going people and this was our worst customer experience we've ever had at any company.

They did an excellent job! They were on time and totally professional.

Window Nation installed windows we did not agree to and have not been in contact me to correct the mistake. I reach out to them at least once a week and it has been several months.

The installation and measurements were easy to schedule. The installation was incredibly fast and the windows look great.

Techs who installed the windows were great...very clean job.

Excellent Job

Window Nation was very friendly and knowledgeable.

Perfect install

Window Nation - Northern VA is extremely efficient, personable, accommodating, and provides excellent quality products.

I would recommend, but advise them to