They were very cooperative, and every time I met with Pat, we went over the progress that had been made and which company was handling what. That level of communication was the most important thing to me. Another company I worked with previously was not good at all. They wanted to charge a huge amount of money, and I had to put my foot down. That’s ultimately how I ended up choosing Ikon for this project.

I would recommend if they lived in south LA or Orange County.

They were awesome, arrived on time, very professional did the work in the allotted time that they told me with no surprises!

Pat Rudolf worked with my electrician to coordinate timing of each part of the repair.

I would not recommend them to a friend because I felt like the charges were very high. They charged me $2500.00 to do painting I could've done for $100.00.

Additional Comments

Additional Comments - I had more trouble with my insurance company. I did not have any trouble with Ikon Builders.

We chose Ikon because they worked and coordinated with our insurance company and how the money was handled. However we were disappointed in how the renovation process was dragged on. Most of the time a subcontractor was only seen in our home working 2-3 days per week. We were told they would be starting the day at 8am, only to experience them to arrive mid morning or early afternoon.
The final product turned out beautiful and the project manager coordinated it well, it just went too slow.

Communication

Communication - The office was very efficient in communicating what was needed.

Areas Of Satisfaction

Areas Of Satisfaction - I can’t thank my PM enough for being there when I need him and for being very patient with me.

Areas Of Satisfaction

Areas Of Satisfaction - Always on time and answered all questions

Additional Comments

Additional Comments - I would highly recommend this company! They do amazing work!

Before dismantling and taking walls apart, and baseboards. Closets doors. I believe they should be pictures taken prior to it. So they know what needs to be replaced instead of having to prove to the builder. What was there and what wasn’t.

I believe Ikon Builders is a very good company of integrity. They do good work.

Areas Of Satisfaction

Areas Of Satisfaction - The entire project met my expectations.

Ikon builders were very professional and always showed up to work every day.

Communication

Communication - Our Project Manager Anthony Lopez always kept in touch with my wife and I about any questions or concerns.

Areas Of Satisfaction

Areas Of Satisfaction - Happy that issues that arose got taken care of immediately.

Additional Comments

Additional Comments - Overall had a great experience working with Ikon builders. Our house looks amazing!!

PM Repair Process Explanation

PM Repair Process Explanation - Pat Rudolph let us know of every step throughout our rebuild. He was thorough and thoughtful all the way through!

PM Communication

PM Communication - I was extremely pleased with Pat Rudolph’s communication with us. He promptly returned every phone call, offered information every step of the way, and patiently answered every question we had.

PM Professionalism

PM Professionalism - Pat Rudolph was very professional and extremely knowledgeable. I felt completely comfortable with his explanations and he followed through on every milestone.

PM Professional Appearance

PM Professional Appearance - Pat Rudolph was always professionally dressed each time he met with us.

Patrick Rudolph did an excellent job in completing the job in a timely manner and keeping me up to date on progress. His assistance was the key to completing the repairs on time and in a very professional matter.

PM Professionalism

PM Professionalism - Patrick was very knowledgeable, which made a big difference in finishing the job in a timely manner and in the way we envisioned.

Areas Of Satisfaction

Areas Of Satisfaction - Project Manager kept the job moving forward and always communicated with me throughout the process.

I would recommend interviewing a selection of other contractors just as you would with any home improvement project. Taking a little time doing research may cost a little more but results would be more positive.

Very organized, communicating efficiently, master schedule was tight and successful

They did a good job. I am very happy with what I got.

Areas Of Satisfaction

Areas Of Satisfaction - I thought Anthony did really well communicating and problem-solving.

Additional Comments

Additional Comments - I thought Carmen in the office did a really good job communicating with me what she needed from me as well as the procedures from start to finish.

Very happy with the finished project. A lot of details to consider and well coordinated.

Areas Of Satisfaction

Areas Of Satisfaction - Cabinet builder was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - They met expectations in all areas.

Very professional and thorough.

Pat Rudolph and his team handle the necessary subcontractors with great expertise and I would recommend him and the company to Friends

Areas Of Satisfaction

Areas Of Satisfaction - The overall project met my expectations.

The workers did a professional job and I would definitely use Ikon again and recommend Ikon to others.

Areas Of Satisfaction

Areas Of Satisfaction - All workers were experienced and did a professional job for me.

Additional Comments

Additional Comments - The entire experience went smoothly and I was satisfied with the work and I would definitely call Ikon again and recommend Ikon to others.