About this company
Eastbrook Homes
Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Eastbrook Homes receives positive reviews and is considered a reputable home builder particularly in the Grand Rapids, Michigan area. Many homeowners appreciate the quality of their homes, the professionalism of their staff, and the smooth building process. Eastbrook Homes has an overall rating of 4.3 out of 5 on Guild Quality, with many customers expressing satisfaction with their homes and building process. Positive feedback often highlights the helpfulness and responsiveness of the Eastbrook team, as well as the quality of the build and design options available. Show more
Since 1967 Eastbrook Homes has led the way in developing high-quality, affordable homes in people-friendly neighborhoods. Eastbrook Homes receives positive reviews and is considered a reputable home builder particularly in the Grand Rapids, Michigan area. Many homeowners appreciate the quality of their homes, the professionalism of their staff, and the smooth building process. Eastbrook Homes has an overall rating of 4.3 out of 5 on Guild Quality, with many customers expressing satisfaction with their homes and building process. Positive feedback often highlights the helpfulness and responsiveness of the Eastbrook team, as well as the quality of the build and design options available.
Over the years, Eastbrook Homes has built thousands of single-family homes, attached condominiums and luxurious villas. During that time, our communities have become known for thoughtful amenities such as well-planned playgrounds, convenient sidewalks, landscaped community parks, and tranquil ponds that add ambiance and character to our neighborhoods.
We are proud to offer beautiful Eastbrook homes in The Grand Rapids and Lakeshore regions of West Michigan, Central Michigan's Greater Lansing area, and Auburn, Alabama. And our commitment is the same today as it has always been: build homes of outstanding craftsmanship and exceptional value while offering the award-winning customer service, courtesy and respect our customers deserve. Hide
Types of work
GuildQuality surveys
Badges
Photos 115
Satisfaction
Of 7875 surveys sent, 3995 were responded toReviews 2476
Of 3995 respondents, 2476 left a reviewRecent reviews
Carol S.
Review in Byron Center, MI
The most positive thing working with Eastbrook Homes was our real estate agent. She was very quick to respond, attentive, helped us throughout the process. However, the construction manager, we are still not done with building. It is two months after we closed, and it is still not complete. We have had a hard time getting responses.
Lance K.
Kevin M.
Cara B.
Laura M.
Ronald B.
Overall, the whole experience was very easy and went well. The Eastbrook team that we work with kept us informed on the timeline and was always available for any questions that we had.
Daniel W.
Our designer left shortly after we met and felt she was pushy wanting things her way and pushed me into paint color I didn’t prefer. Our site manager was very unorganized, told me he had ADHD, was nice but not qualified. Could NOT multitask. I had to remind him constantly. I hear he was let go from his position with EB. Don’t know where the ball fell but our custom island was never ordered and we were delayed two months getting in. Many things went wrong along the way starting in excavating day when they called and told us we needed to make a quick decision because our lot was not right elevation for the tall daylight windows that were already approved.
Dawn P.
We appreciated not having a construction loan, Eastbrook's approach to building - quality contractors and tight timelines, quality of materials, their integrity in standing behind their homes and commitment to their clients.
Joshua V.
Leon P.
Alan W.
I would recommend but I would also tell them some of the draw backs.
Edward H.
EH builds a good house. There are opportunities to improve in design issues and landscaping follow through.
Larry L.
Paula E.
Yes I would recommend Eastbrook builders! A great team respecting my wishes!
Jessica S.
Don V.
Laura D.
Richard S.
Karl L.
Jeffrey
Alicia B.
Bridget D.
Gregory H.
There were many mistakes made by the builder during construction. They turned a blind eye to many issues unless we were relentless in our efforts to get what we were contracted to get.
Pam G.
Building process went as expected and Eastbrook met their expected timeline. We’ve also been happy with the quality of the home.
GuildQuality
Feedback report
