DuraCraft Siding and Window Company was started in 1989 and remains family owned and operated today. DuraCraft has built relationships with thousands of happy customers over the last twenty years focusing on quality products, excellent customer service, expert installation, and ironclad warranties. DuraCraft's sales and management teams are second to none in experience and dedication to our clients.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
James Hardie (226)
Windows & doors (70)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
I am pleased with all aspects of the job.
I found DuraCraft to be very professional in all aspects of their service. The salesman was very responsive and available when I needed to speak to him. He listened to our issues and reacted to every concern in the contract signing.They assigned a super team to install the hardie board and shingles....
The team at DuraCraft were great. They ensured that everything was done to my satisfaction, money well spent.
They were great to work with, and exceeded our expectations. They had a exceptional crew that worked diligently, was courteous, and met our every need.
I was very satisfied with them, they went above, and beyond.
The DuroaCraft Company went beyond expectations in professionalism, quality, punctuality, and courtesy from beginning to end of the job and beyond. I would recommend then to anyone.
I was known as a perfectionist with over 25 yrs. of experience in carpentry and painting having my own contracting business, but I was schooled by some true artist. The siding and paint are beyond anything I ever imagined. Some of the comments my friends have made after seeing my house were "It looks...
Their painters, Antonio and Jason, were excellent. They were the best painters I ever had. They were really good!
I was very pleased with the value I received. In terms of other people's estimates on cost they were well under everyone else's and the quality of what they provided was superior to anything I have seen on the market.
DuraCraft was in the neighborhood working on my neighbors house, I decided to stop and take a look, the craftmanship was there, thats when I decided to call duracraft and get a quote to replace the siding on my house.The price was resonable, so I let them go ahead and do the job and glad I did, it really...
As a GuildQuality Guildmember, DuraCraft Siding & Window Co relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of DuraCraft Siding & Window Co in Marietta, GA; Lawrenceville, GA; Roswell, GA; Atlanta, GA; Alpharetta, GA; Acworth, GA; Kennesaw, GA; Decatur, GA; Duluth, GA; Sandy Springs, GA; and 37 other cities in Georgia.
In this report, DuraCraft Siding & Window Co has published a summary of the customer feedback they've received since they joined GuildQuality in January 2016. In that time, 209 out of 323 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2016.
If you are a DuraCraft Siding & Window Co customer, and if DuraCraft Siding & Window Co completed work for you after January of 2016 but you haven't yet received a survey, please let us know.
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