At DreamMaker Bath & Kitchen, we value your time and the investments that you make in your home. Likewise, we know that the reputation of our business rests in our ability to go above and beyond our clients expectations each and every day. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodeling (193)
Kitchen remodeling (89)
Master bathroom (19)
Countertops & stone - custom (5)
Basement remodeling (4)
Design build remodel (4)
Cabinets - custom (2)
Home remodeling (2)
Chimneys & fireplaces (1)
Fire damage restoration (1)
Living room remodel (1)
Window & door replacement (1)
Wood flooring (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, DreamMaker of Springfield relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of DreamMaker of Springfield in Springfield, IL; Chatham, IL; Sherman, IL; Petersburg, IL; Rochester, IL; Taylorville, IL; Auburn, IL; Easton, IL; Jacksonville, IL; Williamsville, IL; and 27 other cities in Illinois.
In this report, DreamMaker of Springfield has published a summary of the customer feedback they've received since they joined GuildQuality in March 2008. In that time, 380 out of 456 customers (83%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
DreamMaker of Springfield surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a DreamMaker of Springfield customer, and if DreamMaker of Springfield completed work for you after March of 2008 but you haven't yet received a survey, please let us know.
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