Since 1996 Craftsman Design and Renovation has been renovating and restoring Portland homes. Our small company creates an intimate casual workflow from initial consult to project completion. Working within the Design/Build process CDR successfully infuses modern updates with your old-home character. Our enthusiasm and knowledge shows through, from our design solutions to the quality products and sustainable energy-saving technologies we recommend. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (115)
Kitchen remodel (46)
Whole house remodel (38)
Bathroom remodel (26)
Basement remodel (17)
Windows & doors (16)
Historic restoration (14)
Interior painting (13)
Exterior painting (8)
Exterior remodel (3)
Kitchen cabinetry (3)
Screen porch (3)
Covered porch (2)
Master bathroom (2)
Bath renovation (1)
Custom closet (1)
Design services (1)
Exterior trim (1)
Front porch (1)
Interior renovation (1)
Master bedroom (1)
New home (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Craftsman Design and Renovation relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Craftsman Design and Renovation in Portland, OR; West Linn, OR; Lake Oswego, OR; Milwaukie, OR; Centennial, CO; Port, OR; Oak Grove, OR; Tigard, OR; and Oregon City, OR.
In this report, Craftsman Design and Renovation has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 101 out of 136 customers (74%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2018.
Craftsman Design and Renovation surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Craftsman Design and Renovation customer, and if Craftsman Design and Renovation completed work for you after February of 2011 but you haven't yet received a survey, please let us know.
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