They were dependable.

I liked the company very much. They responded quickly and the inspector was extremely helpful and friendly. The gentlemen who came out to do the work were extremely hard-working and professional.

They are one of my insurance company’s preferred vendors and it was promised to be faster and more convenient than choosing my own contractor for the repairs. What I ended up getting was a project manager who was overwhelmed juggling multiple projects, communication that was inconsistent and decisions made without my consent and then a “so what, it’s done” attitude when questions and concerns were raised.The ownership promised personal attention to any issues that didn’t meet their commitment to customer satisfaction and excellence. After more than 48hrs of waiting for a response I can only assume that commitment was paper thin and not a real commitment to resolving issues.Liberty Mutual needs to reevaluate their relationship with Thomasville and not push them as a “preferred vendor”.

Reliable, responsible, responsive.

The team was great, professional and on time. The mess that was made from the drywall was cleaned up to perfection.

I recommend Thomasville Restoration to anybody.

The Thomasville teams (mold mitigation, moving & storage and restoration) were outstanding with bringing our flooded basement back to life. The different crews went above & beyond to help us. Mike, Brandon, Dio, Josh, Sergio & Christian (to name a few) were prompt, friendly & professional. We would highly recommend this company for flood remediation, mitigation, moving & storage and remodeling that you need.

The Thomasville workers showed up on time, did good work, and left a clean work area. I was kept informed of delays due to supply chain issues, and never had any problems with communication.

Thomasville employees were polite and professional. They kept me apprised of the process. I am please with my experience with them.

I was happy with the service. They followed up with me in a timely fashion. I liked the fact that they came in and cleaned up, kept me informed, and explained things to me clearly.

Excellent service and craftsmanship. Outstanding communication throughout the process by the project manager (Divon).

I had a very poor experience.

There was work on the estimate that wasn't done.

We are very pleased with the work completed for us.

Thomasville Restoration was very dependable, and kept us up to dat eon what was going on an dwhat theyw ere goin to do. They were very polite ,very pleasnt, very respectable. All of the guys, not just one but it was all of them was like that.

The project manager was very nice but inexperienced. The floor contractor was very rude, very threatening and did a terrible job.

I don't think I would do that. I don't have friends who need work done.

They were very professional, very punctual, and it was a quick, easy process. They were very knowledgeable and answered all my questions. It was easy and not painful. They were very efficient. I would use them again, and I would recommend them to friends and family.

Thomasville Restoration was absolutely professional and courteous.

Professionalism throughout the whole process. Great crews.

In the beginning I wasn't quite aware or knowledgeable about the process of what was going on. I may have made some different decisions in the end. They worked to make sure everything was okay and that I was happy with their services, so I was happy in the end.

Ever Ramos, Jose Ramos and his crew did an outstanding job restoring our second floor. The guys never stopped working. Keith Gayles and his moving crew got the job done in no time at all -- both times.
Brenton Breslin did a great job of expediting. They really did work like a Dream Team! I would definitely use them again and highly recommend Thomasville Restoration.

The treatment was very personal in a very positive way.

I am completely satisfied. They did an excellent job.

Thomasville Restauration was prompt in coming to remediate the damage until their work was directly covered by the insurance (mold and containment of the problem). They then proceeded with sending an estimate of the remaining work to be done to repair the damage. However, after making an under the market estimate for the repairs, they never followed up on the additional estimates we requested regarding additional work non covered by the insurance. I was hoping to hire them to do the work at the amount they quoted given that it was the amount the insurance was covering. They never returned my calls as if they don't want to do the work at the amount they have quoted. Was poorly treated by the person on the phone when I asked to speak with the project manager. This meant that I had to search for other contractors to make new estimates and resubmit to my insurance. The difference in quotes was of $4000 which is substantial.