From my initial meeting with Dave Page to final inspection with Evan, my experience was exceptional. This was a post hurricane situation so the entire company was working hard to meet their expectations. They were phenomenal.
They are a great company to work with. They were very communicative as well as they are on of the top roofing companies in the Tampa Bay area. I had no issues at all with my roof. It's beautiful and I am happy with the service.
Prices are competitive, quick responses to any concerns or questions, work crew was always on time and professional. Work was completed when scheduled despite 2 hurricanes!
They may have done an excellent job on the roof, but I'm not a roofer, so I'm not qualified to say. I do know that communication was somewhere between horrible and non existent, and follow through was a mixed bag. I even got a smart ass response from the job boss. All in all, left a bad taste in my mouth.
The Roofing Company did a great job on our roof replacement. Dennis was very responsive, and Santi's team was very professional. They were able to complete the job on a rather large roof in just two days. It's been a couple months, and no issues have emerged.
Highly recommend.....very professional and knowledgeable from start to finish. We spoke to 5 roofing companies before selecting one and liked everything about The Roofing Company immediately.
I will definitely recommend them for your roofing needs.
Professional representation at all levels of the company from labor to upper management
This company was exceptional from the first encounter to the last. I had several companies come out to give me quotes and The Roofing Company stood out above the rest because of their personal touch and professionalism.
Everything that they said that they were going to do, they did.
All points of contact were true professionals! They answered all questions - shingle selection, installation process, billing questions, etc. Great communication thru the entire process; every step of the way, they answered a TON of questions (Yes, I am one of those people ;) ) Used Owens Corning Duration shingle, which I researched ad nauseam...
Absolutely!
The overall experience was great. Getting a roof replaced is always disruptive but the crew worked quickly and finished early. The end result looks great.
I was completely impressed with Jeff Lee and the crew (David and Hector's team) that installed my roof. They were highly skilled and professional. The job was done with no issues and very quickly. I highly recommend Jeff and team from The Roofing Company!
The Roofing Company was great to work with, knowledgeable and very good at explaining all the processes involved with having a new roof installed. Would highly recommend
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My experience with The Roofing Company of Tampa Bay was great! Every aspect exceeded my expectations. From the initial quote with Matt, scheduling with Sarah and communication with Dallas during the installation. Everyone is very professional and the communication during the installation was incredible. I have worked with other roofing companies in the past, and none were as good as The Roofing Company. I highly recommend them to anyone needing a roof in the Tampa Bay area. You won't be disappointed!
I am not giving a four star rating, this survey doesn't allow me to change it. We will go with 3 stars only. The sales person, Jeff, was prompt in coming out to assess our roof and provide an estimate and to get the check when done. The crew speaks little to no English, the foreman wasn't as present as he should have been, our pool wasn't protected until I asked them to, this after a lot of debris was already in there. The solar heating system was cut off at the roofline and not capped leading to a lot of water being drained from the pool. I had to shut the breaker off to the pool pump until the roof was done and the solar system replaced. The tarps used to protect our plants were trampled on and they dragged them over the plants thereby trampling them further. I now have a number of plants I have to replace. They used our power outlets and tripped a breaker but didn't tell anyone about it so our outside refrigerator was without power for days resulting in a loss of expensive Alaskan seafood we had had flown in for the holidays. The gutters were to have been cleaned of all debris before replacing the leaf guards which didn't happen and with the first rain we had roofing nails exiting the downspouts and scattering on the concrete. I know there are always hiccups with any roofing job but these were more than hiccups.
Jeff Lee- was our first contact he was great from the start. he understood what we wanted and helped us get the roof replaced.
Great job, friendly crew and really nicely done. Thank you for making this a painless experience!
They were professional and finished in a day and a half. For such a large job with a lot of complicated angles, I found this to be truly remarkable. Charlie, the sales manager, was outstanding to work with.
I would NEVER use this company! The initial part was handled well, price was competitive however it went downhill from there. The installation crew chief cut a trim board in a corner where the old roof had leaked. When I pointed the gap out to him, rather than replace the board, he climbed up the ladder and inserted white calk into the open area! The repair guy Dennis then came out after I complained that this was not the correct way to leave this board, replaced the board completely and finished the corrugated plastic roof over my grill area. He was supposed to return to place a flashing between the roof and the corrugated roof, but never showed up! I became so frustrated, I just paid for the job in full and will have another company repair their awful job. I would never recommend this company to anyone and have alerted other homeowners in my area to avoid this company.
We had 5 companies quote our roof. The Roofing Company wasn't the most expensive or the least expensive. However, of the 5 people on my roof, only Jeff said "Before I leave, you have some loose shingles. I'm going to fix them." That made me feel like he cared. On the day of install they had a huge team and got our roof done in just one day. Also enjoyed working with Sarah from the office.
We highly recommend The Roofing Company!
Many roofs are being replaced in our neighborhood so I had the opportunity to watch crews from five different companies replace the roofs on home of five neighbors with a perfect view from my home office window overlooking our street.I noted each company's name and decided we would use the one I was most impressed with to do or rood. Hands down that was The Roofing Company of Tampa Bay. Their large crew showed a tremendous work ethic and attention to detail in producing a great looking final installation. After we hired them our experience was exactly the same (especially impressed with Field Manager Dallas Wayne who AFTER the roof was installed came back twice to make sure everything was done perfectly and to our satisfaction). A new roof is expensive for anyone but we felt we got a maximum effort and superior product from TRCTB that gave us good value and peace of mind for the money.