Totally positive experience!
It is rare in this day and age to come across any company that provides value for the exchange. Specialty is one of those rare companies. If I had to pick the first thing that comes to mind after my experience with this company—which included skylight replacements and three roofs—I'd say trust.
Trust is the number one word that describes them. They earned my trust because their quality is consistently high. They do what they say they're going to do and keep you informed every step of the way. Their quality of work is excellent, and they stand behind it. They schedule and finish jobs in a very timely manner and keep you informed throughout the process. Their prices are fair and competitive, and the quality is hard to beat.
If you're considering a new roof, it's a big decision. Call Specialty because they will not only take care of you, but you'll also know you were lucky enough to find a company that prioritizes relationships, value, and service—qualities that are becoming increasingly rare in today's "quick-box" world. These aren't just buzzwords; these are words I've personally spoken from experience.
I'm very thankful that I found this company.
Have the crew use ladder stabilizers to avoid gutter and gutter filter damage so ladders do not rest directly on gutters.
Poor communication, still waiting on gutter install
They were very professional. The cleanup was done great.
I was quoted a very low price for a good quality roof system. The installers were fast, friendly and always cleaned up at the end of every day. They did an excellent job
I am super impressed with the workmanship and price on my project from Specialty Home Products. I was amazed the promptness and service I received. Chad was amazing to work with and I will always use Specialty Home Products for my future needs. Thank you for an incredible experience.
I highly recommend Specialty Home Products. They are an experienced and well established company in Spokane; they are knowledgeable, respectful, fair, great to work with, responsive in a crisis, and the finished roof is really attractive!
Hard time communicating with crew.I have limited Spanish speaking skills but we were able to get throuht it.
This was a 2nd experience, for us from years ago. Both experiences were very good :)
They did a great job.
excellent product and all were great, will recomend
I have already referred you.
The price and work are fair but expect to have to call frequently to get the work done.
I have already recommended them.
The work was started on the day it was scheduled. The installation crew was professional. The job was completed as scheduled. Specialty Home Products is a great company with wonderful workers.
I have already recommended them.
Replacing a roof is a huge project. The crew from Speciality Home Products worked morning till night for 4 days. The crew stayed so busy. The communicated with me to cause as little inconvenience as possible. A neighbor told me he used a different roofing company and that they had left a mess in his driveway and yard. I was amazed at how little residue was left after this project. I have much respect for the men who worked on my house. Thank you.
roofing crew was outstanding. Hard workers and quality work!
The team from Specialty did an outstanding job on my roof from start to finish. I spent 20 years in this industry and would recommend Specialty to anybody without reservation!
It's contingent on how it wears over time.
I waited a while to give a review on my installation. I reached out to the company multiple times regarding my roof and had a hard time communicating with anyone. They broke a piece of my shed off, killed a rhododendron plant I have, left clothing on my neighbors yard and several other unprofessional things. When the initial meeting was conducted to look at my roof the salesmen seemed very knowledgeable but getting a hold of anyone is beyond difficult. I signed for my roof in May, they started the service the end of September and I am still waiting for additional vents and gutters to be installed an it's mid-November now with snow falling.
They were quick, friendly, and easy to work with.
Excellent experience working with Specialty Home Products to get our new roof completed in a timely and professional way. Workmanship was very good. I do wish they had used more tarps on the lawn around the house because I picked up a can full of roofing nails afterward with our bar magnet. The rain gutters above the dump trailer were scratched by throwing tear-off shingles into the trailer, and the siding was damaged in one spot by errantly tossed debris punching a hole on the steel siding. Other than that, they did a good job. They were efficient and got it done in an appropriate amount of time with minimal disruption to us.
The Owens Corning Roofing Product is part of the reason we went with Specialty Home Products for our roofing job.