They worked pretty fast.
I loved the quality of the work. The people were very nice, cordial, and on time. They catered to my expectations and then far exceeded them. My wife is very happy.
I was not informed at the beginning that Rytech does not handle rebuilds. I only learned this after specifically asking about the rebuild process.
Additionally, I did not receive any report or documentation after the mitigation work was completed.
I also emailed Milton Vega, whose business card I was given, to ask about the rebuild process, but I never received a response. Because of this lack of information, I had to make multiple calls to Rytech. Even during those calls, I was not clearly told that Rytech of Orange County does not perform rebuild services, which caused unnecessary delays and repeated follow-ups on my end.
Rytech corporate should have been aware that the local office does not handle rebuilds and should have communicated this clearly from the start. Instead, it felt like messages were only being relayed without providing clear or complete information to me as the customer.
This experience caused confusion, wasted time, and frustration, and I believe clearer upfront communication and proper follow-up would have avoided these issues.
Your team was very professional, helpful, and stayed on top of what needed to be completed. Milton was great!!
Every time I had a question and called Milton, he was really helpful.
If I needed help, he would go out of his way to help me by getting a hold of the insurance company. He was very patient.
Milton from Rytech called first and told me who he was and that he would be coming out to evaluate the water damage and said he could come the next day and asked what time was convenient. Left me his card if I had further questions. the staff was great and tried to help in this very difficult situation.
very pleasant and cooperative and knowledgeable
They were very professional, friendly, and courteous. I highly recommend them!
I had challenges working with Rytech.
They are an excellent company. They are very clean and professional. They have very good communication. I would recommend them to anyone.
He's very nice, pleasant, and professional.
Rytech was professional and did a very good job.
Rytech was very responsive and quick to come and begin to take care of our problem.
They have been very accommodating and responsive.
Very knowledgeable and friendly
They provided great customer service, were very professional, and showed up on time.
Hired by insurance company
It was great service and finishing according promised.
They did a very good job. They were very clean and professional.
After the initial project introduction and explanation of the process, Rytech coordinated with our property manager and kept her in the loop. Project was completed in a timely manner.
The guys did a great job in clearing out the debris after our roof leak. They did a great job in making sure our floors were properly protected from the front door, up the stairs, down the hallway and in our bedroom. They were courteous and did a great job cleaning up after themselves each day.
They were fast to schedule and come out but when it came to collecting the fans and dehumidifiers it was torture getting ahold of someone to get them to help.
They have been very accommodating and very nice. Nobody knows the laws of CA regarding mold, however. This work started in 9/21 and is not done yet.
They were very efficient, on time, and packaged the furniture in a professional manner.
They were very professional.