price went up 60% when found damage wood, was not notified that we could stop work and get other bids. Marcus said he would be on site during work, he was not, only showed up to collect funds, was not even here when permit guy came by the first time. One day it was raining, the crew had on rain gear and hoods, it was more than light rain. and roofers were still on roof, we called Marcus and he said "its not raining in San Jose"! then he said they had to lay a few shingles for inspector, the inspector left 45 minutes ago! overall we felt taken advantage and needed to keep an eye on the project because Marcus was not around

w

Services completed in 1 day

I was so excited about getting my roof fix i wasn’t thinking i had my Mother and my Brother put loans in there names that i have to pay back now that I talked to other people they say i should get a lawyer 98000 for a roof in the 75232 area for that much y’all should have fixed the side and back of the house he took pictures now i cnt sleep

Big E and crew were great to work with.

The outcome of my roof replacement was done very unprofessional and no one came out inspect it .

They quoted me a price and then came back and raised the price by $11,000.

Jessi was very understanding and helped with initial pricing

will cuz you out if he does not like what he hears

NewHaus Construction did an outstanding job. It took them one day to take the old roof off, replace some pieces of decking, put the new roof on, and they were gone by 6 o’clock.

I was very happy and pleased with the work that the staff of NewHaus provided to me.

I don't feel like I got the right color or grade of shingles for my house. They look like a cheap grade and I was told that I was buying the best.

They worked hard and did an excellent job, the roof looks beautiful!

Amazing job done on my roofing project - main and back house plus carport

I am disappointed with the several misleading statements. During the sales pitch, Gary S., salesperson, clearly stated profusely that it is very rare we would need new plywood, thus Newhaus offered only 10% replacement coverage in the bid. I negotiated 15%--the existing roof was over 25 years old! After the roof was removed, Leo, a manager, came out and quoted what appeared to be made up pricing ranging from $8,000 to 11,000+ for plywood work. Using his varying price/square foot, we settled on $2,500 since 15% was already part of the original proposal. The next misleading statement was the time to do the roof (1 week remove and install). I was under pressure to meet a solar panel installation deadline and Newhaus knew this. It took over 1 month to
Install and city sign-off. The 1 week quote was quite erroneous (I'm not including the rain which was a 1 week delay). The next misleading statement from Gary was a referral fee of $500 to $1,000. I referred a big job (the Boyds) and received $250. Now no one responds. BE HONEST and quote correctly or take accountability.

They were very professional people and I am very pleased with the job they did for me.

Quality of work , professionalism, respect and cleanliness

Initial meeting was fine and I felt confident in hiring Newhaus but soon lost trust and confidence in the company’s transparency

Boris explained project in depth and walked us through step by step before, during, and after the roof was put on .

They deceived me and led me to believe that I needed more than the original contract, meaning the price almost doubled. I know that this was done because I am an elderly widow. I do not believe anything they say anymore.

They were here when needed. They were on it. They got the job done quickly. They did everything we needed and then some.

Ultimately, I ended up with a nice new roof. However, getting responses from the person running the job was difficult. I was not kept informed on the progress, and responses to my inquiries were delayed . Keys to house were never returned, even asking several times to have them mailed to the residence.

They were really expensive. 21,000. For a roof and replace the rotten wood also.

The way financing was obtained. The man gave incorrect income for our household. In order to the project financed!

Very friendly people and they cared. The process was explained and nothing was done without my knowledge.