It took too long.

I am not satisfied with the final product. It is not how it was before the water damage. I am talking specifically about the sliding shutter doors. When you see the ceiling in the right light, it shows imperfection, but they tried many times. I was ready to get it over with.Their cooperation was very good, and they kept coming back.

The person that came out was very personable and knowledgeable. I have had others come to see it and they weren't happy. It wasn't done well, but it's done. I haven't had anyone call me back from Mohave Restoration yet.

Very professional and professional work.

Very quick and efficient work.

Prob

Mohave Cleaning and Restoration responded to my water loss, and damages incurred as a result, very quickly. Even though I was somewhat distressed and stressed at the damage, Michael and Doug surveyed the damaged areas and appeared to know exactly what needed to be done. Without hesitation they began the clean up and my confidence of their ability to do the job was restored almost immediately. They were friendly, but professional, and on the job daily until (4 days later) the property was ready for the next reconstruction repairs. I hope I never have another property loss, but will not hesitate to call upon Mohave Cleaning and Restoration if it should ever occur.

I could not have asked for a better experience.

I don't like the answers for the delays I have had.

Area Of Satisfaction

Area Of Satisfaction - I was most satisfied with them calling me back and answering my questions.

Area Of Satisfaction

Area Of Satisfaction - The initial contact staff person was very knowledgeable and professional. He took the time to explain the restoration process that was needed and patiently answered all our questions.

I would not use them again or recommend them to anyone.

Area Of Satisfaction

Area Of Satisfaction - Mohave was onsite within 2 hours of my phone call to the insurance company. Each person / team member was courteous and polite. They were cautious and handled all the damaged material as well as the salvaged material very well. They too were mindful and respectful of the existing finishes. For these reasons, I would recommend Mohave.

Area Of Satisfaction

Area Of Satisfaction - I was satisfied with how professional everyone was.

Additional Comments

Additional Comments - It was all good.

Additional Comments

Additional Comments - Mohave Restoration did a great job and were quick to respond