Home Genius Exteriors - Pittsburgh was very thorough, fast, and they cleaned up well. However, they do owe me one small thing.

I haven't had the opportunity to get into my attic during a rainstorm to look for leaks ( not easy to do) but when someone came out to interview me after the work was done I pointed to a broken porch light and was told a gift card was to be sent. A month later nothing and things like this concerns me about the company. Also the salesman made a statement my attic fan was not needed and the new vents would correct this issue. I believe the fan runs more than with the old roof?

My project manager was non existent, I don't know if I got what I paid for or not, my gutter still isn't hanging correctly and nobody seems to care

After the project was completed and I signed off, your field rep and project manager did not answer their phones or reply back to my messages. This seems kind-of typical this day and age !!!

They were absolutely amazing. They got here in the morning and were done at four. That was the fastest I have ever seen a company complete a roof. The guys were very professional and amazing.

They did a great job

yes I would

We would recommend to others, but we felt it was a bit expensive.

The contractors arrived on time, got straight to work, took minimal breaks, completed the roof, cleaned up and were gone. My roof was completed in about seven hours.

They were a great team. They did a wonderful job. After they left the job site, I had to call them, and they came right back. They had to fix a leaking gutter.

Unprofessional crew and careless

The dumpster was left in the driveway for 6 days after the work was completed. The ‘project manager’ called the night before to advise the roof was to be put on the next day, and even asked if the number he called was also the number he could text for updates, I said yes. He never texted or called or anything. I had somebody else text and ask if the roof was done. I said yes. That’s it? That’s all the communication I get? What about the extra particle board? Did they use it? Where there any issues? Complete lack of customer service in my mind. Grab the money and get the hell out.

They were very kind, would not move forward with work until we reached back out so that we were all on the same page when it came to cost and looks, and quality.