Every custom home is an opportunity for this progressive family-owned and operated builder. Brothers Mark and Joe Gradison founded Gradison Design Build more than 28 years ago, clear in their intent to build beautiful, distinctive homes and genuine relationships. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (22)
Whole house remodel (21)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Gradison Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Gradison Design Build in Indianapolis, IN; Carmel, IN; Fishers, IN; Zionsville, IN; Noblesville, IN; Mccordsville, IN; Westfield, IN; Bargersville, IN; Fortville, IN; 46240, IN; and 4 other cities in Indiana and Texas.
In this report, Gradison Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in August 2005. In that time, 86 out of 124 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.
If you are a Gradison Design Build customer, and if Gradison Design Build completed work for you after August of 2005 but you haven't yet received a survey, please let us know.
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