Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Informative, efficient, very easy to communicate with. The deck was done just the way it was described and quoted.

Current Referrals

Current Referrals - I currently don’t know of anyone but will certainly let people know we would recommend Deck&Drive

Recognized Excellence

Recognized Excellence - Aaron and Cary were both exceptional

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness and quality of work.

Recognized Excellence

Recognized Excellence - Aaron

Aaron was so easy to work with, the covered deck is spectacular! So happy we found Deck & Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Timeline exactly as stated, work was quickly completed.

Current Referrals

Current Referrals - Not now, but will definitely share if I hear of anyone looking

Recognized Excellence

Recognized Excellence - Sorry, the only person I actually saw was Aaron. They started after I went to work and finished before I got home.

Additional Comments

Additional Comments - This was a great experience, absolutely no worries-ever. The deck is beautiful

Areas Of Satisfaction

Areas Of Satisfaction - They communicated well and job/products well done. Extremely satisfied!

Aaron is very accommodating and friendly and knowledgeable. He built a deck with roof according to city regulations. He did not cut corners. I changed the plans several times with no problems or complaints.I wanted the lower deck enclosed and a water tight roof under the deck. My deck is on upper level, I have a walk out basement. I decided I wanted a decorative stamped cement patio and Aaron had the right people available. Also for the deck lighting. He coordinated all the people and the schedules.for the job.

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - everywhere. It was nice that he knew a good electrician and cement man. All jobs were coordinated by Aaron.I did not have to find other people on my own.

Recognized Excellence

Recognized Excellence - Everyone was super friendly and helpful. excellent work ethics

Areas Of Satisfaction

Areas Of Satisfaction - Customer care and quality work were outstanding.

Recognized Excellence

Recognized Excellence - Aaron Rouse and Kelly.

Areas Of Satisfaction

Areas Of Satisfaction - Knowledge of materials and willingness to offer extra add-ons like post/beam wrapping, etc.

Recognized Excellence

Recognized Excellence - Aaron does a great job of making things right when there are hiccups/errors and answers texts very quickly.

We chose Deck & Drive Solutions for our deck resurface project for a variety of reasons including outstanding products, creative solutions, excellent communication and competitive project costs. Additionally, Deck & Drive Solutions is a Timbertech Platinum Contractor, which provides an extra layer of protection for our investment. Reflecting back on our project with Deck & Drive Solutions, we were delighted with the attention to detail, consistent communication and sticking to the promised timeline and budget. Thanks Aaron & Team!

Areas Of Satisfaction

Areas Of Satisfaction - Great communication, attention to detail, nice and courtesy crew.

Current Referrals

Current Referrals - Not immediately but will recommend Deck & Drive Solutions for anyone looking for a deck resurface.

Recognized Excellence

Recognized Excellence - Aaron, Chuck and Casey - thanks guys!

We love our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Just the overall look of the deck

Best experience I’ve had with a home project!

Areas For Improvement

Areas For Improvement - Did not fall short.

Areas Of Satisfaction

Areas Of Satisfaction - Responsiveness was impressive! Kept work area clean. Overall communication about the process from start to finish was fantastic. I never questioned where we were in the process. Realistic expectations set as to how long the job would take.

Recognized Excellence

Recognized Excellence - Everyone!

Aaron was very knowledgeable of product and what would get us to the finished product we were looking for. They were very accommodating with our wants and schedule and work was performed at a high quality.

Areas Of Satisfaction

Areas Of Satisfaction - They worked with us to accommodate a ceiling and deck with the look that we wanted and found material that would give us the look and the longjevity that we wanted.

Current Referrals

Current Referrals - Have already shared info with people that we know might benefit with their services.

Recognized Excellence

Recognized Excellence - Aaron and his great crew of three.

Deck & Drive Solutions was great to work with from the initial quotes to the finished product. We’re very happy with our new deck!

Areas Of Satisfaction

Areas Of Satisfaction - Customer service. They were responsive and genuinely cared about how we felt they were doing.

Recognized Excellence

Recognized Excellence - Aaron and the build crew were great!

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - Timeliness, quality of materials, organization, setting expectations, skill of the construction staff.

Recognized Excellence

Recognized Excellence - Corell (sp)

Additional Comments

Additional Comments - Very enjoyable overall experience.

Areas Of Satisfaction

Areas Of Satisfaction - The quality & efficiency of the product.

Current Referrals

Current Referrals - Have already given cards & a neighbor inquired & looked on website.

Recognized Excellence

Recognized Excellence - Aaron & the workers I didn’t have much contact but when I did they were very nice. I just love

Additional Comments

Additional Comments - I just love my new deck along with those who come by to see it.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product was solid, beautiful, and professional. Deck & Drive Solutions did a good job of keeping the worksite clean throughout the project.

Recognized Excellence

Recognized Excellence - I would like to recognize Aaron for his exceptional service.

Additional Comments

Additional Comments - Overall, I would highly recommend Deck & Drive Solutions.

Recognized Excellence

Recognized Excellence - Aaron and his team are excellent.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the construction.

Deck and Drive did a great job rebuilding our deck. The team was professional and communicated effectively from our first meeting right through the final walkthrough. We recommend them to anyone that has a deck project. We're looking forward to enjoying our new deck from Deck and Drive Solutions!

Areas Of Satisfaction

Areas Of Satisfaction - Aaron was prompt in getting back to us when we had questions and the work the crew did was excellent and completed efficiently.

Recognized Excellence

Recognized Excellence - John was amazing and worked through challenging cold weather and on weekends and holidays to make sure our deck was done on time. He was also great at keeping us informed of the progress and in what would happen throughout the project and when we had questions, he spent the time to make sure our questions were answered.

The project was done ahead of schedule and done in a very professional manner. Very satisfied.

Our project was a resurface with new stairs. Aaron did a great job designing around an existing screened room below the deck. John handled construction alone. He’s a great guy who was tidy, accommodating and always wanted us to be satisfied with his work. Deck & Drive Solutions is awesome!

Areas Of Satisfaction

Areas Of Satisfaction - Everything else! It was the most painless construction project we’ve had. And it looks fabulous!

Current Referrals

Current Referrals - Not right now but we will strongly recommend Deck & Drive Solutios.

Recognized Excellence

Recognized Excellence - Aaron and John were both amazing

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Overall project management — design help, quote preparation, scheduling, construction, wrap up, and communication throughout entire project.

Recognized Excellence

Recognized Excellence - Aaron and the 3 crew member who worked on my deck.

Areas Of Satisfaction

Areas Of Satisfaction - It looks great and is nice and sturdy.

Recognized Excellence

Recognized Excellence - Just everyone who took part. They did a great job. I appreciated having someone to talk to who knew their stuff and was able to lay out what they had to offer and keep in mind what our endgame was with the deck and who had the equipment and workers who could get the job done at a reasonable pace.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of work is awesome. They did everything I asked of them.

Recognized Excellence

Recognized Excellence - All of them Aaron was easy to work with. The crew was able to answer all questions that I asked of them.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of work and adjusting to issues.

Recognized Excellence

Recognized Excellence - Really enjoyed working with sunny and nick.

Areas For Improvement

Areas For Improvement - They met or exceeded my expectations and Aaron was great to work with on finalizing plans for my project and getting it done. I just wish the composite decking could be offered more affordably.

Areas Of Satisfaction

Areas Of Satisfaction - Helping me finalize plans and get more values than other deck builders I talked to.

Recognized Excellence

Recognized Excellence - The guys I worked with—Aaron, Crellin and Nick