Great service and professional work!
Fast and Efficient
I just feel that Dan, the one who came out to discuss the roof and the project, was very straight forward, articulate and knowledgeable. In this day, that is very much appreciated. He was the big reason I went with them.
Prompt attention to my needs
Due to the amount of wood that needed to be replaced, a lot of the soffit and fascia had to be removed, plus the gutters on the west side. Not a problem, however, no one spoke to me about what needed to happen to get that work done. Fascia was left hanging, there was a pile of junk in the back, and the poor roofing foreman could only say that someone was supposed to have spoken to me about it. No one did. No one did the next day either.
Flat roof was originally supposed to be done but when the day came to replace the home roof the company decided that they will not touch the flat roof since the pool cage is sitting on it and I would have to get the cage off the roof. Turns out this is not the case there is a gap about 6” between the cage and the roofing where the water runs off into the rain gutters. The workers stated they can get it done but HQ said no. This is what I was told so o said fine will skip the flat roof. They did adjust the pricing of to exclude the flat roof. I don’t know if it’s a miscommunication or what but the workers stated it can be done. I’ve asked them directly but they said that they were instructed to not touch it.
The roofing project included a chimney replacement. The roofing was done quickly and very well. The chimney was not even measured for two weeks. By then the fabrication of the hood would have made the project completion date beyond our closing date. Yes - this delay almost prevented the sale of our house. This caused us to have to re-work a few items with the home buyers and go through some stress. This was not an enjoyable process.
They do excellent work.
I had used John Hogan, Inc., when I was a property Manager, and always had a satisfactory result with full compliance to the agreement.
They are the worst company in America. Don't use them. Scam. Beware.
answered all questions. Explained the process.
Have already recommended to multiple people, 2 of which used Classic to replace their roof
very pleased overall
Comparable price, efficiency on eork
I appreciated the whole process, it was very easy, they kept me informed. The job was completed in a very timely manner.. My yard was cleaned up perfectly. Everyone involved in the whole process was very knowledgeable and very nice..
Job completed as ordered
Response to my calls and knowledge of what is needed
They were very prompt. The communication was good, the pricing was fair, and it was done quickly. I was very happy with everything they did.
No.
The price was fair. The response time to get the job started was quick. The crew was a little reckless and broke a window in the process of the tear off of the roofing. After the job was completed, getting the window repaired was a nightmare and mishandled by the roofing company.
They were very responsive to all of my emails. I am happy with everything.
They are a very professional and knowledgeable team
hard to recommend if answers to questions on my roof were never answered. people that did the work did not speak English so any questions i had i could not ask them. part of the wood was removed from my roof with no pictures or verification if this wood was replaced but for sure had to pay the bill in 48 hours even without any answers to my questions
Communication was great!
Every concern we raised became a solved problem thanks to the contractor’s responsive, solution-first approach