Sometimes we all make mistakes. Even the smallest of problems on this project were addressed to our satisfaction. That is an important quality in a company.

Beware of a reroof, it can ruin your plywood. The plywood will separate when they take the old shingles off the roof. I wish they had let me know this.

They made the whole process very easy. They ad amazing communication.

This company was terrific. The office staff was patient, courteous and helpful. The roofers we friendly, conscientious and thorough.

They were recommended to me and I would likely recommend them, but I would also mention the piece of facia that wasn’t replaced, and I was disappointed in that

I received a very fair price and fast, quality work.

Good quality work with no salary.

Nic was amazing, patient and very knowledgeable.

They were quick, efficient and affordable.

good job

Overall the finished product looks good.

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They had misleading information.

Very professional business. Prompt responses and excellent customer service.

Very good communication and timely installation.

There was some miscommunication.

The representative is very kind and attentive until you sign the contract.

The staff was incredibly friendly at every level of communication. They got the job done safely and timely. That is the most important thing to me.

They were very difficult to work with and it took more energy than it should have. They were sloppy.

They did an exceptional job

The workmanship and the clean up after was great

They were reliable, quick, and professional.

I waited almost a year before writing this review because I wanted to make sure my new roof would hold up under real-world conditions. And after going through two major hurricanes in 2024; Hurricane Helene in September and Hurricane Milton in October, I can confidently say that my roof is fantastic. While I had trees down, my gate collapsed, and we lost power for nearly a week, my roof stayed completely intact. Not a single tile moved.

Scope of Work:
Main House - New Roof
Add-On Sunroom - New Roof
Detached MIL Suite - New Roof
Cover Skylight

Project Timeline & Experience:
★ March 13, 2024 – Quote Completed
★ March 26, 2024 – Roof Installation Completed
★ May 3, 2024 – Drip Line Fixed & Final Payment Made

Engagement & Customer Experience:
• Sales Consultant – Excellent. Very professional and helpful.
• Installation Crew – Respectful of my property and cleaned up well after the job.
• Billing Department and Operations Manager – Initially defensive and not very accommodating when I questioned discrepancies. I don’t back down, so I made sure everything was 100% correct before paying. They eventually came around, but the initial interaction was strained.

Key Advice for Future Customers:
✔ Check materials upon delivery to ensure they are the correct color.
✔ Ensure plywood sheets are numbered and accounted for properly.
✔ Request that large leftover plywood pieces/sheets be left behind for your use.
✔ Have a fluent English speaker available for the final walkthrough.

Would I Use This Company Again?
Yes. No company is perfect. I am an extremely picky customer who likes to have everything orderly. They had all of the paperwork ready and I really appreciated that.

Despite a few hiccups with billing and follow-ups, the actual roofing work was solid. My roof withstood two major hurricanes without a single issue, and that’s the most important part.

Original Quote: $16,200
Final Price: $19,500

I am happy with the work. The quality of the work was very good!

I was charged excessive fees for repairs to damaged substrate.