Fair price, professional crew, clear communication, adhered to schedule, quality work.
CRS got the job done nicely and in a timely manner, and they met my expectations. Admittedly, since I understand the trades and their work, I'm usually quite critical of contractors, but I'm pleased with the end result of this job.
From estimate to completion it all went smoothly. Any questions I had were answered, the crew worked hard and was able to complete the work in half the estimated time. Outside clean up was great and the crew even cleaned up in the garage when they retrieved their extension chord. The AC unit was covered to protect it from debris. The roof looks great!
Excellent process from start to finish. Excellent workers and workmanship. All issues resolved. Cleaned up very nicely. Overall, very competent crew and company
Yes, I will definitely recommend CRS to our friends. In fact, besides our roof and skylight installation, we were able to show off our new backyard patio among our friends in a recent get together. They all said how great it looks. Yes! It does look great!
David Schubert the Sales Rep is professional & knowledgeable. Carlos the Foreman & his entire work crew are courteous, helpful, polite, & professional. Arrived on time, cleaned-up after the work was done, offered smart recommendations during the job, and overall did an outstanding job. I highly recommend Certified Roofing Specialists to anyone needing a new roof. Pete-Huntington Beach.
It started with Leo. He came out to give us a quote. I had already met with 2 other roofing companies. Leo demonstrated vast knowledge, He was thorough in his explanations and had excellent communication skills in answering my questions.
They did a beautiful job. Cleaned up each day.
I would definitely recommend Certified Roofing to my friends in the future.
excellence! Exceptional quality, service, and integrity. Highly recommended!
They did everything roof, solar removal and installation, facia was replaced and gutters. They did not disappoint. I recommend them.
Price was right. They arrived on time. The job was done on time. They did exactly what they said they’d do. Any little requests they did with a smile. Very friendly and professional. Highly recommended!
Great customer service.
This is the 4th property that CRS has done for us, and I can say they are the best of the best!
I have already recommended you to two others on my street. One of those two, already, had the service as well.
Certified Roofing Specialists has done two roofs for me. They did my neighbors. They are very careful taking off the material. They leave everything very clean. There is no mess. They clean it up before they leave. They do a very good job.
I have already recommended them to our friends.
Certified Roofing Specialists did not meet the expectations and ran behind several months. We were scheduled to get it started earlier, and they made me wait over 2 or 3 months. When it finally did get started, the service was not very good, and they didn't leave me satisfied, so I would not use them again.
I have already recommended you to a friend who is going to replace her roof.
I thoroughly enjoyed working with Certified Roofing. I've done extensive work to homes before so I know that things issues will arise. And this job was no different. Nothing big, but the level of communication and promptness to wanting to solve the problem is really amazing. I couldnt be happier with my experience and will be recommending them to whomever I know needs a new roof or solar.
I would like to recognize Jesus and his team for a fantastic job on my home. Cleaned after themselves after each day. I also want to thank the office for scheduling our job so quickly.
Absolutely terrible communication and outright lies from the company office, esp. their scheduler, Kevin. Never returned phone messages and outright lied at least twice when promising to get back to me. When they finally showed up to begin the job not so much as a knock on the door or a ring of the door bell. Instead awakened by the sound of my old roof being torn off above my head with power tools.The "foreman" on the job never identified himself as such, was extremely rude, and seemed annoyed by simple questions like "how many vents will be installed?," "should I keep my car on the overnight street to accommodate you guys?'," etc., etc.All three of my adjoining neighbors were angered by roof debris left in their yards. I am still picking up roofing debris and metal debris like nails and staples on my own property.Several problems trying to contact their office because of their phone system, e.g., calls routed to a fax machine, "the voicemail you are attempting to reach is full" (at 3:00 pm?!). Screw ups with my attempts to pay them (even after voice mails left attempting to give them payment).Never once heard from the owner. . .if one even exists (unlike at least one other company of the same size I recd. an estimate from). Obviously, he thinks he's too important to deal with customers. Only decent employee in the entire company was the original salesperson, David. I still believe they ripped me off for appx. $500 worth of wood that was not used, but no one would ever answer my question about it. Again, horrible communication.I was just relieved to finally get them out of my life.
The quality and workmanship appears great so far. The lack of communication was unacceptable and unreasonable. The delay was unacceptable and unreasonable. Some of it was because of the City, but 50% of it was because of Certified Roofing's lack of communication and just failure to follow up. Three months later, we still don't have solar and we are still paying an electricity bill AND we've already paid $30,000.
Professional estimate and professional install. No surprises related to cost. All in all very happy with the end result.
I contracted for a new roof and solar system. My roof had a double layer of shingles. The crew, supervised by Juan, was very efficient. Juan explained their process and was on hand for any questions I might have. My wife and I were very impressed and satisfied with the materiels used and the overall process of installing a new roof.The solar system installation was supervised by Omar and , likewise, was very professional, efficient and available for general information and questions I had.