We had a roof that needed replacing and sofits that were rotten at every corner of the house. Apollo Roofing replaced the roof, replaced the sofits, painted the new wood, and recommended adding drain pipes, which we agreed to. The crew were efficient and the roof, sofits, and pipes were completed in a week. During the delivery of the dumpster, parts of the driveway cracked and there were tire marks all over. During the delivery of the shingles, we asked for them to prevent any further damage and they provided sheets of plywood to cover the driveway. After some discussions (and the lack of complete before photos), they agreed to fix the portion of the driveway that cracked and they power-washed the tire marks out. Overall, we had a good experience with Apollo Roofing and employees.
A couple of things we should have done:
*ask about the step by step process and what is involved (dumpster, machinery, crew movements, etc.)
*take a lot of “before” photos of every area; from what needed to be replace, the driveway or work areas
Good communication prior to and during project. Efficient execution.
They have a nice product, and I like the color.
SAM WAS GREAT TO WORK WITH AND CAME THRU WITH EVERYTHING HE HAD COMMITTED.
I will be glad if I don't have to deal with Apollo in the future. I hope the roof doesn't have a problem.
Yes. Detailed analysis of process and installation for customer satisfaction
improved intra office communication, multiple messages about the same question would arise
Very thorough in explanation of the process and how each layer is applied. Very quick to schedule when we had another upcoming project that would be attached to the roof.
It took 4 1/2 months to get my roof finished and three visits by the local inspector. I am still picking up nails and roofing debris from my lawn. I find a little every weekend.
The process was very efficient and the quality was very good. The communication with Ethan was strong throughout and the team did a good job with clean-up and addressing all the final touch-ups.
Sagi was professional, knowledgeable and helpful. He responded to all my questions and requests in a timely manner.
Apollo Roofing Company was great. They were very responsive and very fast.
I already have referred a friend to Apollo Roofing Company!
Workmanship, communication between Sam & myself, completing work on time, and good clean- up at end of day
I would definitely recommend Apollo Roofing. The quality of service received met the expectations. The crew is knowledgable and provided us with updates at each stage.
Project manager Ethan was hands on all the way through the project sent pictures of every step of the way
Thank you, Apollo Roofing Co., for an excellent job replacing my roof! I'm very pleased with the overall experience from start to finish. I was a bit nervous at first, but the representative, Benjamin, was very professional in discussing and explaining the process from start to finish. I want to thank everyone involved for their hard work and leaving the yard thoroughly cleaned up when finished. I would gladly recommend Apollo Roofing Company to anyone.
Daniel Dahan provided a clear proposal with itemized additional costs. When we chose Apollo, Daniel communicated well, answered all questions timely, and kept us in the loop regarding material delivery and schedule. We are extremely happy with the results and our roof looks phenomenal. The change orders were reasonably priced and the workers were professional and cleaned up at the end of each day. We would gladly use Apollo again.
They are highly professional. They explained the product well and told us how the roof would be replaced.
job done as promised with very tight window!
We were very pleased with Apollo Roofing Company during whole process of purchasing new roof and would highly recommend to others in Bay Area.
Everything is fine!
No, very poor communication.
I liked there prompt response to my request for a bid, and how quickly they got the job done.
I am not likely to recommend Apollo Roofing Company to a friend because none of them spoke English.