The workers were on time every day, very cordial, respectful and hard working. The job was completed in the quoted time, and the cleanup was excellent. There was no further need for cleaning, to pass testing inspection.

Jose and Kyle were professional. They know how to respond. They were professional and timely. They work well together.

Right now, I am a little disillusioned because the project is still not done. They have not finished the project at this time. The project is taking too long to complete, so I would give them a four or five.

Right now, I am a little disillusioned because the project is still not done. They have not finished the project at this time. The project is taking too long to complete, so I would give them a four or five.

Right now, I am a little disillusioned because the project is still not done. They have not finished the project at this time. The project is taking too long to complete, so I would give them a four or five.

The company does a very poor job in updating its customers on any changes or any of what needs to be done. I think that ATI postpones projects unnecessarily. I don't think that they manage projects really well, simply because they came out and did a quote, and they highly underestimated the quote. I think that had they done it differently, for example, gone to the city, gotten the permit, had the city come out, and told them what needed to be done, and then generated a quote for the insurance company. I think that would have been the more effective way to go. Instead, what they did was they gave a quote to the insurance company, then came in, brought in the city to look at what needed to be done to get a building permit, and the city told them additional things that needed to be done. Just to give clarity to this delay, this project started back in February of 2026. It is not July. That is after the water mitigation, so on and so forth. So, I think that unnecessary delays and it doesn't seem that communication is at all infectious. This is after paying what it would cost for them to do the job as we agreed to. So, that is the answer. I wouldn't wish this on any homeowner.

We had a good experience with ATI. They are polite and professional. I only had to experience them for a couple days as no work was actually done. They came and taped off our affected areas and placed a dehumidifier, per the homeowners insurance instructions.

All crews did a great job, both in talking to us and the work they did

I like the way they came in and did the work, no lollygagging, and just took care of business

They're very prompt to come even on a weekend. They were professional and easy to work with.

ATI Restoration was very thorough, their work is top tier, very knowledgeable when it came to what I wanted. They were very patient with me and my "can you", "will you". I would rate them a 10/10. I Love my new space....

ATI was amazing to work with from the beginning of my project until the very end

I have always had an excellent experience with ATI. Their response time and communication is fantastic and I appreciate their help and honesty.

ATI is careful, fast and respectful.

Where do I start...

Unsure at this time. We are waiting to see what will happen next and how long we will be waiting before next steps happen.

Super prompt and professional!

Great experience. Consistent and clear communication. Employees were courteous and punctual. Overall would use again.

Very thorough and professional

This process has been much too slow, it has dragged on for months now and I fear we are still months out from completing the rebuild. The demolition was completed in a timely manner, but then literally nothing for months... this project should have been done by now.

Project to much longer than it should have. Craftsmanship was below average and I had to point out multiple issues. They contractors used to install sinks and slab were solid, as well as carpet install.

We worked with ATI through our AAA claim, everything was top notch, communication, timeliness, work quality, etc. I'll certainly reach out to ATI for any future projects!

We wish our insurance company was as cooperative as ATI

Good experience

I am not likely to recommend ATI Restoration to a friend because they were not a professional group. I like working with them and enjoyed the prompt responses and supervision. They had a good understanding of the work and did everything fully without causing me any problems.