reword I cannot recommend ATI Restoration highly enough. Tami Umland, Justin Moore and Jose Sandoval are the team I work with, and they are amazing! Across all of our location working on projects big and small the entire ATI team is consistently reliable, exceptionally responsive, and a true pleasure to work with. Their dedication, hard work, and support have been invaluable, ensuring that every project is handled with the highest level of professionalism and care. An outstanding team that consistently goes above and beyond!

The communication with so many different contacts and the damage to our house was disappointing. they switched out a door and left numerous things broken. our flooring squeaks and has odd marks on it.

Delays and more delays. Got the run around, dishonesty. Still have not completed the work. A job that should take a week is delayed 4 plus months. Very stressful. I regret deeply hiring them.

It took way too long, and isn’t finished yet. At one point I went about six weeks with nothing happening. My emails weren’t replied to, phones weren’t answered, and voicemails weren’t replied to. When I finally was able to get to a human being, I was told things like, “Oh, I sent ‘so and so’ an email.” Or, “I sent ‘so and so’ a text.” Then I would wait another week and start over again.

Apparently, the guy in charge of my project left the company, and my job was forgotten about.

Lately I’ve been told my work will be delayed for higher priority projects. I think by now my contract should be at the top of everyone’s lists.


One time I stopped by my house during a summer heat wave. No one had been there for a week. The air conditioning was set at 73 degrees. I put it at 76 when I’m sleeping! That ended up costing me an extra $90. Then I walked around the outside, and one of my back doors was open. Not just unlocked, open!

It took over 3 months to complete your restoration.

We were assigned ATI via our insurance carrier. Dry out and demo was fine, everything else has been a headache.

It’s been 2 months and we still don’t have a bathroom
They demoed it two months ago and all I have in the bathroom is it’s been painted halfway
That’s it no shower no floor. They just put the toilet in last week just so that we have the toilet to go to the bathroom upstairs, but that’s it.

Poor communication, poor follow up, poor workmanship, poor customer service, lack of follow through. Very disappointed that this was such a bad experience for everyone involved.

I would recommend ATI because they are reputable company and I do feel better about them than the last company that I had fix a leak and complete the repair.

It's been a challenge.. They send people who are not able to do things.
So, they have to done over and over.
This is taking way too long.
My questions to the guy in charge are not answered.
The ONLY guy that was extremely qualified was Marco, the flooring guy. He did a superb job on the flooring in the 2 rooms.
We still have many cabinets to get installed, and a very long sink and vanity

The communication was not the greatest throughout the process.

The communication was not the greatest throughout the process.

I've always had a wonderful experience, but this time has been a horrible experience of delays. ATI Restoration did not follow through on the timeline.

Everyone from start to finish was professional, forthcoming and very thorough, and great people to work with.

I think they do a great job for us, and they're there when we need them, and they show up timely, and they complete the job, as expected.

I think they do a great job for us, and they're there when we need them, and they show up timely, and they complete the job, as expected.

the initial response was good but no demo was done so the damage spread further than it should’ve

fast, reliable service

We did not choose ATI, they were assigned. We knew nothing about water damage mitigation companies. This was difficult and stressful and did not know what to expect next. Basically, the communication was poor.

They are very responsive.

The work is beautiful when the project is completed.

They were timely and very efficient.

We were able to coordinate the work while we were out of our home on vacation to a week. It was great coming home to a new floor and everything back in place.

Worker were extremely polite and efficient with their work always on time

The workers were on time every day, very cordial, respectful and hard working. The job was completed in the quoted time, and the cleanup was excellent. There was no further need for cleaning, to pass testing inspection.