We had our whole house windows replaced, and the crew that came operated like a well oiled machine! They were also very nice and professional. Our windows look great now!
Very professional. Good service.
Installer arrived at the proper time. You did a great job on installing at the same timeanswer all my question.
I like the way the installers parked their vehicles in the street. I like the way the installers laid down tarps inside and outside of the house to catch all the debris. The installer on the inside of the house even took his shoes off. They were very professional and did quality work. I’m very satisfied.
Great service and high quality…
Get me my screens! It's been weeks since install and they weren't with the windows.
Price, customer service and timeliness.
Knowledgeable and professional salesman. Prompt arrival. Very curious installers. Good company communication throughout the process.
The salesperson was not honest with us when he told us, after we had expressed concern, that the windows he had sold us would not restrict our view but that they would instead give us a wider view than the ones we were replacing.
The installers were prompt and courteous. The product is built specifically for the project and is high quality.
Very poor communications in every aspect from sales to install.
Very professional fast and efficient
I was kept informed on the progress of the windows.
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Very likley
Champion had a sales guy and measured guy come out to the house but quoted a basement door that was not compatible with the current enclosure. Installer came out to install and said it wouldn't work. It took over three months and countless phone calls to get an acceptable resolution to this which was simply to remove the door from the contract and install the two windows at the original price. I was blown away by the incompetence and horrible customer service. No way I would ever recommend this company and instead will steer people away from it. Most frustrating customer experience of my life.
See below
Champion is to reimburse me $150 for the fee I paid for a variance so they could get the permit. This has been promised to me since 5/7. Still not received as of 8/9.
Experience was good from start to finish. Took a little longer than I thought it would. Sales rep did real good, worked with me to get correct windows. Installation crew was professional, windows all work and look good. The crew left a little trash behind including someone's personal car key.
We should have been told that we would need to entirely replace all of our existing window treatments. Scott assured us it would all be able to be put back together and look the same as it did before the installation which is not the case.
Everything went great once we got past the salesman.
Our installer worked mostly by himself. He worked in the wind and heat. We had a 14 x 20 screened in poach which he demoed and wrapped to make a new 3 season room for us. Took a little while but he basically rebuilt of deck all by himself. Tyler is a great worker, and Champion should be proud to have him
Delivery ahead of schedule. Quality install and clean up.
Your partnership with Slice by FNBO is what soured me. They required me to approve 4 separate “draws” which took weeks, and I cannot increase the monthly payment amount to have it paid off in 18 months instead of 26 so now I have to monitor it to make sure it remains in the same as cash window. FNBOs makes it so I will not use you again. I have 4 other windows to replace and I will be going with someone else.
Very seamless process