Log in Get started
Back

Champion Windows of Cleveland

992 ratings
9011 S Freeway Dr, Cleveland, OH 44056(440) 249-6768
Overview Reviews Projects Photos
Print Share Add feedback

About this company

View all

Champion Windows of Cleveland

Champion Windows and Home Exteriors of Cleveland offers Window Replacement, Vinyl Siding, Entry Door & Exterior Door Installation, and Custom Sunrooms in Cleveland and surrounding areas. Contact us for a free in-home consultation 24/7! More

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2013
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

View all

Windows (3673)

Gutter installation (3651)

Siding (2991)

Window & door replacement (2991)

Projects

View all
  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Photos

View all
Showing 1-16 of 17
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like
Like

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
Champion Windows of Cleveland

Review by

Jake was rude and disrespectful after our contract was already in process. Poor communicationLacked Timeliness of resolving issuesWe called several times to mgmt and no return calls for weeks. It took over a month to resolve issue.
Champion Windows of Cleveland

Review by

Love my windows. So happy I picked Champion. Installers were top notch with attention to every detail.
Champion Windows of Cleveland

Review by

From the sale, to the wrong ordering, to my 3-part installation, to the CEO, to customer service follow-up, to to billing error. This has been a real disappointment as I am a repeat customer.
Champion Windows of Cleveland

Review by

The first crew showed up to install a new sliding glass door. Not only did they install it improperly, but then denied that it was their problem. Someone else came by the view the issues and immediately agreed that it was not done properly. We had to wait weeks and miss work to have them come back to reinstall the door.
Champion Windows of Cleveland

Review by

I have used Champion before and there is no question about the product or installation contractors. They are professional in every way and back up they're product and service as promised. This kind of professional service these days usually comes at a cost and it does. But if you need a job done right...
Champion Windows of Cleveland

Review by

The experience was above and beyond of our expectations.
Champion Windows of Cleveland

Review by

Love my new windows. Working with Champion was great.
Champion Windows of Cleveland

Review by

Overall I had a good experience with Champion Windows. The sales rep, Jake Syzmanski, was knowledgeable and courteous, and was able to answer all the questions that I had as a first-time homeowner embarking on their first project. The only part of the experience that I didn't like was the time between...
Champion Windows of Cleveland

Review by

They are a good quality company with good quality materials and work. I have not been disappointed at all with the sunroom, I've enjoyed it immensely we've had many compliments on it from friends. It will be interesting to see how it works throughout the winter and I am very pleased with the outcome.
Champion Windows of Cleveland

Review by

Champion Windows was very professional, on time, and they do very good work.
More reviews & comments

Affiliations

View all
  • GuildQuality

More about Champion Windows of Cleveland

As a GuildQuality Guildmember, Champion Windows of Cleveland relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Champion Windows of Cleveland in Akron, OH; Cleveland, OH; Ravenna, OH; Parma, OH; Canton, OH; Kent, OH; Stow, OH; Westlake, OH; Strongsville, OH; Cuyahoga Falls, OH; and 329 other cities in Ohio and Pennsylvania.

In this report, Champion Windows of Cleveland has published a summary of the customer feedback they've received since they joined GuildQuality in February 2012. In that time, 1,944 out of 3,670 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

Champion Windows of Cleveland surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Champion Windows of Cleveland customer, and if Champion Windows of Cleveland completed work for you after February of 2012 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.