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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Champion Windows of Cleveland relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Champion Windows of Cleveland in Akron, OH; Cleveland, OH; Ravenna, OH; Kent, OH; Parma, OH; Canton, OH; Stow, OH; Westlake, OH; Cuyahoga Falls, OH; Brunswick, OH; and 309 other cities in Ohio and Pennsylvania.
In this report, Champion Windows of Cleveland has published a summary of the customer feedback they've received since they joined GuildQuality in February 2012. In that time, 1,672 out of 3,106 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
Champion Windows of Cleveland surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Champion Windows of Cleveland customer, and if Champion Windows of Cleveland completed work for you after February of 2012 but you haven't yet received a survey, please let us know.
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