The actual work done was fine, but had to deal with months of delays, scheduling and billing issues. Too lengthy to get into here, but would not put myself through it again. Work has been done a month and the final bill has still not been reconciled.

BoyerPentek employees who have made contact with us and provided service have been very personable and knowledgeable. The restoration began quickly and I was very pleased. Chris who came first and did some of the major cleaning needed on the stove top and sink area was excellent. Angel's cleaning service was okay. I would not rate them high as they totally missed some areas and actually damaged a couple items but did not mention them to me. I realize they had a lot to clean but only seemed to have a few hours to complete the job. The air duct cleaning went extremely well, and I was very pleased. Chris did a very good job on the carpet cleaning. The painters were exceptional!!! I was amazed at their expertise and speed. While all of this went well, it seems things stalled. I have not received any word on the kitchen cabinet that was taken to be refinished. When Mike came to finish fixing the sink, installing new pipes under the sink, and the garbage disposal and faucet, he contacted BoyerPentek about the sink and counters that also need replaced because of damage that was not originally noticed. Since then, I have not received any communication other than this survey. To be honest I am quite concerned. I cannot believe that it has been almost two months, and I have no idea how long it will take for the restoration to be completed.

B&P is great with communicating when things are going to be happening. They show up when they say they will show up and do what needs to be done.

Diego was absolutely 100% helpful. He was constantly communicating with us about any delays or what was going on next. He needs to be highly commended.

I would rather die than work with these crooks again.

BoyerPentek has been astounding for us during an extremely hard time.

The work was great, quick and the communication was easy. It was as seamless as could be.

They set appropriate expectations on completing the work, were responsive whenever I called them, showed up on time, cleaned up during and after their work, and were exceptionally pleasant to work with. Recommended.

I Had a small bathroom repaired for damage from leaky pipes. And a joining well repaired in the next room. Carpet and dry wall replaced to game room from the above damage. The bathroom needed a new floor, new ceramic towel and a new vanity. Also needed repainted. The spare room wall needed new dry wall and repainted. I do realize this was a pandemic and it took awhile to get some items delivered. This process however, took 11months to complete and; I had to call repeatedly to get updates. When they said it was all done ,the bathroom still leaked as the floor did not reach the tub and they did not caulk around it. The wall socket in the next room was cracked and needed replaced. The wall socket in the game room had foam insulation coming through it. The carpet was laid before they painted the wall in the game room so therefor there was a line of the previous paint color above the carpet. One of the walls, that had some duct tape on was painted over duct tape and all. This whole project could have been done in a week or less. I would have been happy with 3 months, however 11months later is not acceptable.. a

Took care of everything while I was 2,000 miles away

They were very personable, accomodating, responsive, and made the process easier for me. They were an awesome company.

It was just the length of time everything took.

Too many promises were broken.

Once BoyerPentek got started they stayed until finished. The work was good and professional.

Seth was really nice to deal with. But, took forever to get done. And the carpet they put down is already coming up in spots.

Thank you to BoyerPentek!

From start to finish job went without any issues. Very professional and top quality craftsman. Meticulous results.

I was really impressed and pleased with BoyerPentek's professionalism and their follow-up.

They were very professional. They were easy to work with. Josh was great at explaining the process. Mike helped me through the process.

I thought they did a great job. They were very polite and respectful of my time since I work midnights. They are very professional. I would recommend them to anyone.

I have recommended BoyerPentek to friends, family, and co-workers.

Communication with BoyerPentek was extraordinary. Courteous, professional and down to earth. I always knew where the project stood.

I wouldn't recommend this company to anyone!

Once they got started, the work was done well, but it was very hard to get ahold of the project manager. The workers were great though.

BoyerPentek kept me informed of each step of the project and worked out each problem area in a timely manner. The workers were courteous and professional. Would recommend them to to friends.