Check the weepholes and make sure they are not clogged. These holes allow water to drain outside of the window, and are on both sides of the window. If they are clogged then the water will drain wherever it can - inside your walls and house. When the window is closed, you are making it harder for the water to get inside. I suggest taking the tip of a knife and just cleaning them out to see if that helps. 

Is there a leak when it's raining or is it just when the window is open in general? If it's simply when the window is open, then there could be several varying possible reasons as to why the basement leaks, solely when the window remains open. Bad timing, as off putting as that sounds. If it's when the window is open during a rain fall, the window could have lost its seal. Rain could leak in through the wall and then to the basement ceiling. If that's the case, I would recommend a new window seal, or replacing the entire window altogether. If you have further questions or concerns, please feel free to call our office. 403-343-0393. Thank you!

Good afternoon,

The picture of the door looks to have polyurethane applied. If this is the case, that’s most likely an oil based finish. If you are trying to apply a latex base interior paint it will not work unless the finish is completely stripped off.

With out physically seeing this myself I can only speculate this to be the issue. The proper tradesmen to contact would be a Painter.

Thank you for inquiring with Ferris Home Improvements but unfortunatley this is not in our scope of work. Feel free to contact us with any questions or future projects. Have a great afternoon

You can call an expert.

Search for a door protection kick plate. This will cover current damage and protect for any future...

Hey Geoffrey! To leave a review for a GuildQuality member, simply search for the company on our Find a Contractor page, and then click on their profile. In the upper right-hand corner, you will see a button that either says "Add Feedback" or "Leave Review". Once we receive your feedback, we'll mail you a postcard with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers. Let us know if you have any other questions!

If you go to the contractor's guildquality profile, or search for the contractor on guildquality's home page. See Attachment, and then once you go to their profile you can select the blue button that says Add Feedback, you can then select write a review or complete survey if you have a code for the survey. Hope this helps.

Guild quality will reach out to you for a small survey or you could go to the Mid South BBB to leave a review

Samantha,

Typicaly most repairs are noticable and replacement it best.  If you simply need to cove the hole and this is a typical way you keep puppy indoors, you may consider purchasing a piece of metal to cover the hole and prevent more damage.  Home Depot #800537 is a quick idea.