We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Windows Hawaii relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Windows Hawaii in Honolulu, HI; Mililani, HI; Kaneohe, HI; Aiea, HI; Kapolei, HI; Pearl City, HI; Waipahu, HI; Kailua, HI; Waianae, HI; Ewa Beach, HI; and 10 other cities in Hawaii.
In this report, Windows Hawaii has published a summary of the customer feedback they've received since they joined GuildQuality in August 2018. In that time, 225 out of 446 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2020.
Windows Hawaii surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Windows Hawaii customer, and if Windows Hawaii completed work for you after August of 2018 but you haven't yet received a survey, please let us know.
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