We are a family owned and operated business that has lived, worked and played in Jefferson County for over 40 years. In those 40 years, we have seen a lot of windows and doors fail prematurely. In fact, we spent the majority of those years fixing and replacing other company’s products. It was literally a full-time job and our only focus. It killed us to know that people were spending their hard earned money buying windows and doors that we knew would just not last. We made it our mission to find something that worked; something we knew would last and allow us to sleep at night knowing we were doing the right thing for our customers.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement windows (939)
Covered porch (901)
Entry doors (901)
Bath renovation (1)
Bathroom remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Weber Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Weber Windows in Louisville, KY; Prospect, KY; Crestwood, KY; La Grange, KY; Goshen, KY; Shelbyville, KY; New Albany, IN; Taylorsville, KY; Jeffersonville, IN; Pewee Valley, KY; and 57 other cities in Kentucky, Indiana, California, Virginia, Wisconsin, and 5 other states.
In this report, Weber Windows has published a summary of the customer feedback they've received since they joined GuildQuality in August 2016. In that time, 78 out of 110 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2018.
Weber Windows surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Weber Windows customer, if your project doesn't match the above exceptions, and if Weber Windows completed work for you after August of 2016 but you haven't yet received a survey, please let us know.
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