Welcome to Tridom Roofing, LLC, your industry-leading roofing contractor serving all areas surrounding our offices in San Antonio and Houston, TX. As a residential and commercial roofing contractor, we take great pride in the uncompromising quality and outstanding customer service we provide to satisfy our customers' roofing needs. It is our mission to ensure excellent workmanship and comprehensive customer satisfaction on every project we complete. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is built on service, safety and quality and we adhere strictly to the principles that helped us build that reputation regardless of how large or small the job.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (82)
Roof repair (82)
Owens Corning (35)
Exterior remodel (15)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Tridom Roofing, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Tridom Roofing, LLC in San Antonio, TX; Converse, TX; Schertz, TX; Houston, TX; Rockport, TX; New Braunfels, TX; Pearland, TX; Sugar Land, TX; Adkins, TX; Cibolo, TX; and 10 other cities in Texas.
In this report, Tridom Roofing, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in September 2016. In that time, 52 out of 82 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Tridom Roofing, LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Tridom Roofing, LLC customer, and if Tridom Roofing, LLC completed work for you after September of 2016 but you haven't yet received a survey, please let us know.
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