Starlight Homes were completely unwilling to help out on some items that were completely in their power to do so. Example, due to bank needing more time, they still billed 500.00 per day going over closing date. Total cost: 1,000.00. Could have easily mitigated this fee as there was no loss or cost involved in the 2 day late closing. Other example. Was told I could have the Land Survey Report free of charge, but later claimed there was misunderstanding and made to pay for it.
From start to finish, we were apprehensive because it is our first home, and we were waiting for the other shoe to drop. It did not happen because everyone was up front and honest about the process. It was a lot less and very hassle-free. Furthermore, it was just really straight forward, more so than what I thought buying a home would be and from what I heard from others.
The sales people are incompetent. Warranty is a joke. Construction quality is poor. No matter how many times talked to management they don’t care. I am investor and realtor bought 25 homes over the course of two years. The quality is getting worse with time
I purchased two houses from Starlight Homes. From the experience I have, the people I encountered are nice, understanding and responsive.
The quality of the materials are very durable. They are superior materials. Starlight didn't try to push us into something over our budget. They made sure we were able to afford and get what we wanted.
We still have pending repairs that were found prior to signing that have not been completed and Jason Miner is now ignoring my texts about those very simple repairs.
Starlight made the whole purchase process stress free by providing in-house acess to all services from financing to closing.
I closed on March 31, and it is August 1, and I had a reoccurring issue with the ceiling and walls. They reached out 3 weeks ago when they brought out an engineer to look at the issue and I have not heard back. I am about ready to give the home back to them due to so many issues. I am not able to move in downstairs, I had to move in on the upstairs floor. I would have purchased an older home if I knew what I had to o through.
Decent house for the price point
Jason Withworth has been amazing! So helpful with everything
It was straightforward. Morgan, Mason, and Paul were very helpful.
No so disappointed, Sewer backed up first day we moved in. Sprinkler head and rain sensor not installed correctly. Refrigerator doesn’t work properly. Warranty is terrible . A month before they fix anything
The home is built with cheap craftsmanship. The quality of the build seemed rushed. There are defects everywhere.
I bought three homes from Starlight and all three have problems. The build quality is very poor.
I feel some starlight goes the cheaper way instead of the best way for the customer- for example double sinks in the master bathroom we should at least get the option of them. They only have 1 . Carpet in some areas were they know people what the vinyl flooring throughout the main areas- more cabinets in the kitchen and the stove and microwave should vent outside.
They have great customer service from start to end. They walked us through it.
It was an amazing experience. They helped along the way all of the time. They never made me feel like I was bothering them. They made it as simple as can be as a first time home buyer.
The environment is so beautiful and calm
We are very thankful to Starlight Homes. Our home and the process were exactly what we expected.
The quality of the home, and the prices is cost effective
Starlight is the best.
The home buying process was easy from start to finish.
I am completely happy. I strongly recommend Starlight Homes. Their customer service is good, and they handle construction management. I am completely happy, and I would like to buy more through Starlight Homes.
Organized and professional agent . Mr. Ogletree made sure all my questions were answered and found the best deal for me.
I bought this as an investment property and am hearing concerns that there is lots of notoriety going on in the neighborhood and its not safe anymore.