Established in 2002, Rock & Tait Exteriors works with homeowners on holistic home improvements. From cost-saving insulation and air sealing, to exteriors for curb appeal and yard enjoyment, to remodel and everything between, Rock & Tait Exteriors’ unique approach and non-rotating, professional team are creating unique family spaces throughout the greater Eau Claire area. Rock & Tait is a trusted partner for hundreds of homeowners.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Gutter installation (69)
Window & door replacement (59)
Home energy audit (42)
Energy efficiency upgrades (16)
Roof repair (11)
Soffit & fascia (6)
Deck building & maintenance (4)
Bathroom remodeling (2)
Chimneys & fireplaces (1)
Commercial construction (1)
Commercial roof (1)
Exterior painting (1)
Foundation repair (1)
Gutter protection (1)
Interior painting (1)
Kitchen remodeling (1)
Outdoor kitchens & living spaces (1)
Seamless gutters (1)
Sump pump (1)
Tile installation (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rock & Tait Exteriors, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rock & Tait Exteriors, LLC in Eau Claire, WI; Chippewa Falls, WI; Hudson, WI; Elk Mound, WI; Menomonie, WI; Wausau, WI; New Richmond, WI; Bloomer, WI; Altoona, WI; Boyd, WI; and 39 other cities in Wisconsin, Minnesota and Washington.
In this report, Rock & Tait Exteriors, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 143 out of 177 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.
Rock & Tait Exteriors, LLC surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rock & Tait Exteriors, LLC customer, if your project doesn't match the above exceptions, and if Rock & Tait Exteriors, LLC completed work for you after November of 2013 but you haven't yet received a survey, please let us know.
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