GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (56)
Home energy audit (40)
Energy efficiency upgrades (16)
Roof repair (8)
Drywall repair (2)
Bathroom remodel (1)
Commercial construction (1)
Commercial roof (1)
Electrical service job (1)
Entry doors (1)
Exterior painting (1)
Foundation repair (1)
Gutter protection (1)
Interior painting (1)
Interior renovation (1)
Outdoor living area (1)
Seamless gutters (1)
Sump pump (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rock & Tait Exteriors, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rock & Tait Exteriors, LLC in Eau Claire, WI; Chippewa Falls, WI; Hudson, WI; Elk Mound, WI; Menomonie, WI; Wausau, WI; New Richmond, WI; Bloomer, WI; Thorp, WI; Altoona, WI; and 37 other cities in Wisconsin, Washington and Minnesota.
In this report, Rock & Tait Exteriors, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 124 out of 156 customers (79%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Rock & Tait Exteriors, LLC surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rock & Tait Exteriors, LLC customer, if your project doesn't match the above exceptions, and if Rock & Tait Exteriors, LLC completed work for you after November of 2013 but you haven't yet received a survey, please let us know.
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