At Rochman Design-Build, we have focused on custom residential remodeling since our start in 1989. The solutions to our clients’ “wish lists” are sometimes large scale additions and/or renovations, or sometimes are simple floor plan adjustments or cabinetry details. We find that the best solutions are attained by carefully listening to a family’s needs, by understanding a home’ style and structure, and then apply our experience with proven and sustainable construction practices. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (43)
Bathroom remodel (2)
Master bathroom (1)
Rot damage repair (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Rochman Design-Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Rochman Design-Build in Ann Arbor, MI.
In this report, Rochman Design-Build has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 36 out of 47 customers (77%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2017.
Rochman Design-Build surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Rochman Design-Build customer, and if Rochman Design-Build completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.