RMC is a full-service cleaning and restoration company. We deliver reliable, year-round emergency service, 7 days a week, 24 hours a day. Our team is driven by compassion and remains committed to RMC’s founding principle: earning the trust of our customers – one customer at a time. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage restoration (43)
Fire damage restoration (10)
Exterior remodel (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Restoration Management Company - Hayward relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Restoration Management Company - Hayward in San Francisco, CA; Oakland, CA; Pleasanton, CA; Hayward, CA; Fremont, CA; Livermore, CA; San Jose, CA; Redwood City, CA; San Mateo, CA; Dublin, CA; and 58 other cities in California, Michigan and New Jersey.
In this report, Restoration Management Company - Hayward has published a summary of the customer feedback they've received since they joined GuildQuality in July 2016. In that time, 117 out of 422 customers (28%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2019.
Restoration Management Company - Hayward surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Restoration Management Company - Hayward customer, and if Restoration Management Company - Hayward completed work for you after July of 2016 but you haven't yet received a survey, please let us know.
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