From Start to Finish, all went smoothly!

The ordering time for the windows to come in was longer than expected

We felt that RJW had a very good reputation throughout or town. We wanted to go through an established company.

Supervision

The door project went great…but it would have been 5 stars if when going through the process for a roof quote there wasn’t CONSTANT contact after receiving it! I was very clear when asking for and receiving the quote that I wanted it and we were not going to be acting upon it, but you guys never listened to that and I was receiving daily phone calls from a woman. And until I talked to her she did not stop calling. And then since then I have been receiving endless texts and emails from you guys. Please realize that not right now means, not right now.

RJW stands behind their products, and they are exceptionally precise with regard to measuring correctly and insuring perfection!

installers were professional and knowledgeable. On time and install was smooth.

While our latest experience with RJW was good, there were a few hiccups along the way. The sliding patio door must not have been checked in properly when it arrived at RJW from the factory because it was not the door we ordered and this was not picked up before our old door was taken out and this door fully installed. That issue was corrected and we like the door we chose and the final install all the trim but the locking mechanism still does not operate smoothly and two hands are needed to fully shut and lock the door. On the plus side, the new kitchen window is so much better than the one it replaces and it is a joy to look out into the back yard.

Most important was the window construction. No more drafts and the windows keep the temperature warmer\cooler.

The project was left incomplete and I was gaslit when I brought it to the contractor and company’s attention. I had to hire someone else to complete the project.

Good product and installation

the whole thing from salesman to the installers and the new look inside and out

RJW Exterior company installed and replaced my front door. I am very satisfied on how they installed my door. And the quality of the door was great and sturdy.

Complete Transformations, House Looks Great!

The job not finished

Team was great to work with and windows came out great

The installers did a very good job.

RJW made everything easy, from initial meeting to final install . . . was way easier than we had thought it would go!

easy to work with

I called RJW because we had an issue with our roof, and they delivered from the very first conversation. The team was transparent throughout, arrived on time, completed the work exactly as promised, and then came back to clean up, so thoroughly you’d never know they were here. The entire experience, from initial call to install and post-install cleanup, was quick, efficient, and stress-free. Life gets busy, but RJW made it as painless as possible. Highly recommend.

Very professional and efficient

There was an issue with our storm door order. It was somehow manufactured wrong. I don’t blame you for that but there was zero communication about what the problem was, how long it would take to replace, and the project manager constantly ignored calls and texts. Nobody seemed to know what the problem was. It took over a month to get it figured out. We had to initiate contact multiple times. Nobody ever bothered to reach out to give us updates or explain what went wrong.

From the initial consultation, every employee has been polite, professional and communicated regularly on the process.

Very professional and friendly team. My new windows are beautiful and installation was smooth.

I recently had RJW replaced my roof. This is an amazing company that took great care with doing the job right from beginning to end.
In beginning of the job they explained exactly what they were going to do in detail, even to the end where how cleanup would be done.
Jim, my project manager was great. He gave me his cell number and told me to call him if I had concerns or problems.
After the job was done every single thing was completed to perfection and in a total professional way. The day after the dumpster was picked up Jim sent out someone (I think his name was Rich) to make sure that everything (nails, shingles etc) were cleaned up. The next day, Jim himself came out and also preformed a clean up check, reviewed the installation with me and to address any questions that I may have. I couldn't have been more impressed that how much effort was being done to ensure that the high standards of job performers are done to perfection.
RJW's cost for a roof replacement was competitive, and when getting the upgraded CertainTeed product (considered the best on the market) which they installed, and considering their many 5 star reviews I seen, it became the best option for me.
I highly recommend RJW because not only of their team of professional and friendly staff and employees but mainly of the quality of their work they have preformed.