This is not the first time Deb & Martin have done some work for me. As before and now, the work was well thought out and done in a professional Manner. This time they replaced 3 windows, these were much better quality, compared to what was removed. They removed and installed these windows in less then a day. And they took all their trash with them. Not left in our trash can as has been the common practice with other contractors. Craftsmanship is priceless when it come to your house.

I was totally satisfied, and they did a tremendous job. They were fantastic. They thoroughly explained everything thoroughly and in detail. They were always punctual, and the crew even showed up early to the job site. They kept me updated on the schedule.

They stayed in touch until the job was completed including windstorm certification.

Quality did a roof for a friend of mine, told me they were awesome. They were!

I was completed satisfied.

I felt like I was really well taken care with them. I didn't have to worry and Martin stayed in constant contact with me through phone and always updated me. They were true to their word, very professional and never left me hanging.

Areas Of Satisfaction

Areas Of Satisfaction - Overall I was satisfied with the entire experience.

Recognized Excellence

Recognized Excellence - Martin and his wife were great!

Areas For Improvement

Areas For Improvement - Clean up. Martin came out and cleaned up after his crew left debris. However, I still find roofing mess the crew left behind the shrubs including water bottles and snack trash. I realize it was dark many times when the crew left, but non roofing debris should not have been behind shrubs. I know Martin was not aware of this.

Areas Of Satisfaction

Areas Of Satisfaction - Deb and Martin Lamas made me feel confident that a good job would be done by their crew. I had to trust them because I would not know if they did a good job or not. I will have someone look at their work in the near future to be sure.

Current Referrals

Current Referrals - Not at this time, but I will recommend them.

Recognized Excellence

Recognized Excellence - Martin and Deb

Additional Comments

Additional Comments - Enjoyed working with Quality Home Improvements!

Areas For Improvement

Areas For Improvement - I was happy with everything.

Areas Of Satisfaction

Areas Of Satisfaction - The work itself was beautiful.

Current Referrals

Current Referrals - I do not know anyone off the top of my head, but I still have their yard sign up so people can see.

Recognized Excellence

Recognized Excellence - I would like to recognize Martin and Debby.

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - Very professional. Super easy to deal with! Will use them EVERYTIME I need further Home improvements. 5 Star!

Current Referrals

Current Referrals - Not as this time, but will highly recommend

Recognized Excellence

Recognized Excellence - Martin Lamas and his wife. Super kind and very professional!

Additional Comments

Additional Comments - As I stated before, this is my new and only contractor I will use for now and in the future!

Likely To Recommend

Likely To Recommend - I have already recommended them.

Areas Of Satisfaction

Areas Of Satisfaction - I am the most satisfied with the amount of time it took.

Current Referrals

Current Referrals - I already told one guy, that I knew was going to need roofing work, about it.

Recognized Excellence

Recognized Excellence - All of them did an outstanding job, including the subcontractor that worked on the ceiling.

Additional Comments

Additional Comments - I was extremely pleased with their work.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Martin and the project manager, they were both excellent.

Recognized Excellence

Recognized Excellence - Martin and Ray provided me with exceptional service.

Additional Comments

Additional Comments - It was a great experience with Quality Home Improvements.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with them doing the work when they said they would.

Current Referrals

Current Referrals - I already talked with my neighbors.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied Quality Home Improvements completed the job in the allotted time they provided to me even though the material was delivered late.

Recognized Excellence

Recognized Excellence - Martin was very good communicating with us, explained the insurance process and very helpful.

Areas For Improvement

Areas For Improvement - None, I have never been so pleased with a company as I was with Quality Home Improvements. They did the work they said they would. There were no promises of one thing and delivery of another. The owner really gives a personal feel to the experience and I would recommend his company to anyone I know looking for work to be done.

Areas Of Satisfaction

Areas Of Satisfaction - All. Nothing but professional.

Current Referrals

Current Referrals - Not at this moment, but everyone should receive info from and about them.

Recognized Excellence

Recognized Excellence - Mr. Martin, the owner. I had two other roofers scheduled to give me quotes on my roof and just from one conversation with him on the phone, I cancelled the other two. Very professional, but personal.

Additional Comments

Additional Comments - I can't say enough about how happy I am with my service and final result with Quality Home Improvements.

Areas For Improvement

Areas For Improvement - None. Kept us informed daily. Sent pictures when the job was completed.

Areas Of Satisfaction

Areas Of Satisfaction - Everything.

Current Referrals

Current Referrals - Sent the company to others. Never heard if anyone used this company.

Recognized Excellence

Recognized Excellence - Martin & Deb Lamas

Areas Of Satisfaction

Areas Of Satisfaction - Their communication and follow up was excellent. They were always letting me know whats happening when and when to expect the next step of the project to take place. Every time they gave me a timeline they always met the dates, which is rare for home improvement projects.

Recognized Excellence

Recognized Excellence - Deb, the owner, she is phenomenal.

Additional Comments

Additional Comments - If you go with Quality Home Improvement for your next project, you can't go wrong.

Schedule

Schedule - Theycwere actually able to start a few days earlier.

Areas For Improvement

Areas For Improvement - N/a

Areas Of Satisfaction

Areas Of Satisfaction - The management of the project was impressive and both teams worked seamlessly to complete both roofs.

Current Referrals

Current Referrals - I have recommended them to several neighbors and placed the business info in Next Door, a social media used by 16 different neighborhoods.

Recognized Excellence

Recognized Excellence - Martin was excellent in explaining the financial part and the process and all the steps along the way. Very professional.

Additional Comments

Additional Comments - I plan to use them to remodel our master bath and possibly replace some fencing and windows.