For 37 years we’ve been bringing inground pools to backyards in Indianapolis and the surrounding areas including Avon, Bloomington, Brownsburg, Carmel, Fishers, Greenfield, Greenwood, Noblesville, Lafayette, Plainfield and Zionsville. From custom crafted luxury in-ground pools to our affordable above ground pool options, featuring Doughboy, we offer a wide range of in-ground pool designs to suit backyards and budgets of all sizes. Since breaking ground on our first project in 1981, we’ve grown from a small family business to Indiana’s largest pool company. But we’ve never outgrown our reputation for quality workmanship and customer support. With over 4,500 in ground pool installations to our name, we continue to maintain a customer satisfaction rating of 98.5%. We truly believe that this unflagging commitment to service and the customer experience is what sets us apart in the pool industry, and what earned us the 2011 award for Best Local Pool Builder. Yes. There is a difference with Pools of Fun!
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Pool design & construction (345)
Pool remodel/renovation (188)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Pools of Fun relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pools of Fun in Indianapolis, IN; Noblesville, IN; Greenwood, IN; Carmel, IN; Zionsville, IN; Fishers, IN; Avon, IN; Brownsburg, IN; Franklin, IN; Bro, IN; and 9 other cities in Indiana.
In this report, Pools of Fun has published a summary of the customer feedback they've received in the past 12 months. In that time, 25 out of 38 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2019.
If you are a Pools of Fun customer, and if Pools of Fun completed work for you after July of 2018 but you haven't yet received a survey, please let us know.
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