Knowledgeable staff. PM kept me informed through the whole process. Everyone is very friendly.
Appreciated having everything from the pool to the landscaping all taken care of by one company. The team coordinated well and kept us informed all the way.
Very accommodating in the design, completed the project on time and budget, extremely responsive to questions.
Pools of fun were the best group of guys we have ever worked with. Very professional, friendly and quick response times.
Excellent team work from beginning to end.
There were no financial surprises. The build schedule was relayed to us and was adhered to. Our pool was completely finished in four weeks!
Areas Of Satisfaction - Extremely fast install. It was clear from the beginning that each crew was very experienced.
Recognized Excellence - Dustin was great.
Sales Knowledge - Jake S was extremely helpful and guided us through the process with easy.
Construction Quality - Bryan C was amazing!
Areas Of Satisfaction - Work was done efficiently and those subs performing the various speciality work did great.
Additional Comments - Job well done!
Areas Of Satisfaction - Timing of everything was as promised.
Recognized Excellence - Dustin Wilkerson was great to work with. Knowledgeable and great communication along the way.
The pool was built really well. I felt like we just got dropped off and it is hard to remember things due to being a new homeowner. The concrete cracked in a few places and we wouldn't have let them done that and would have done the joists.
Areas Of Satisfaction - The concrete looks just incredible and we were super impressed at how quickly each stage went once we reached it.
Recognized Excellence - Jake and Bryan were both wonderful to work with. I really appreciated Bryan's relaxed-but-professional approach, and Jake was a great salesman who did exactly what I asked him to do, which was just keep calling until we were ready!
Additional Comments - We are so happy with how our pool and patio turned out; our family loves spending time outside together and we can't wait for next year's pool season already. Thank you!
we had SUCH a great experience! I have been telling everyone! Jake was a great communicator with all of my questions leading up to dog day. Dustyn managed the project and our expectations wonderfully. The landscape plan that Chris created for us exceeded our expectations! I actually could not have been happier with the whole process. Well done POF!
Sales Knowledge - Jake was awesome! Responded to my questions in a timely manner always. Just a pleasure to work with.
Professional & Organized - Our dig day was May 5, 2024 and we were enjoying our pool June 5, 2024. Dustyn was great and managed the whole process top to bottom really well.
Communication - Communication was GREAT!!!
Areas Of Satisfaction - Landscaping plan, price, and 10 out of 10! The design really elevates our pool and backyard. This is the main area that my expectations were exceeded. In general the level of communication between Jake, Dustyn & Chris was great! I’ve hired out many projects and that is usually a big downfall with contractors but these guys do their jobs really well.
Current Referrals - I have been referring everyone I know. Lol
I would definitely recommend Pools Of Fun. From the design process to the actual build, the entire team was focused on delivering the pool of our dreams. They all went out of their way to ensure we had a great experience. I can’t say enough about the excellent customer service we received.
Everything was good until the final cleanup, pool school, and warranty repairs scheduling.
I would highly recommend Pools of Fun to anyone. Hands down best experience we have had from day one. Tyler and Matt were exceptional and walked us through every step. Sales, customer service, professionalism and communication were an A+. Great job and can’t wait to enjoy our pool this summer!! Thanks Pools of Fun for many memories to come in our backyard oasis!
I would definitely recommend Pools of Fun to family and friends.
Did what said main point for us
A well oiled machine! Great communication, thought ahead and offered suggestions along the way. Very pleased with our pool build.
All ready have
Great experience! Drastic change to our property & something we will enjoy for years to come.
We would be happy to recommend Pools of Fun to anyone and everyone!
They were great to work with!
From the sales team to construction crew the communication was excellent. Our project was finished in 4 weeks which exceeded our expectations. We would and have recommended Pool of Fun to anyone looking to install an inground pool.
Everyone at Pools of Fun has been great to work with from Bruce the Sales/Design guy, to Dustin the Project Mgr to Tom the Quality Assurance mgr!! The Greenwood store location Mgr Darren has also been very helpful!!
From beginning to end great communication
From design to completion was hands on and involved by everyone I worked with