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PHI Decks

35 ratings
3500 Vicksburg Ln N Ste #302, Minneapolis, MN 55447(612) 399-6744
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About this company

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PHI Decks

Owners Brian Filkins and Tim Brown, along with the rest of the PHI Decks Team, offer a down to earth approach, exceptional customer service and superior craftsmanship. More

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
1-Year Anniversary
2020 - See more

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Friendly service, competitive pricing, and a quality build. PHI Decks was great to work with and we couldn't be happier with our new deck.
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Comment

Eden Prairie, MN on Jun 02, 2020
All I can say is....Thank you!
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Comment on "Problem Resolution"

Eden Prairie, MN on Jun 02, 2020
I would like to say that they addressed and resolved problems, but due to their expertise there weren't any problems.
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This is the second deck that PHI has designed and built for us. The first time we dealt with Phil and PHI the experience was smooth and uneventful and the end result exceeded our expectations. It only made sense that we would work with PHI on our second deck. Once again we had the pleasure and privilege...

Response from PHI Decks

Jun 03, 2020
Thank you very much for the kind words Doug & Tricia!
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This crew was great to work with! This was my first time installing a deck, so I had an overwhelming amount of questions that were handled quickly and professionally.

Response from PHI Decks

Jun 03, 2020
Thank you very much Nick!
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Very pleased with our new deck.
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Comment

Arden Hills, MN on Oct 16, 2019
Thanks guys, porch is amazing, we use it every day, even when it snowed!
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Comment on "Recognize Excellence"

Arden Hills, MN on Oct 16, 2019
Phil was so great at managing everything, and we interacted with him the most. Always providing updates throughout the process or giving a quick call. I think our email chain is almost 100 messages long. Really appreciated everything! All the guys that came out and worked were polite, clean, friendly...
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The whole PHI team was amazing, from the design concept of our screen porch to the quality of work. Even the sub contractors they had do the stonework, electrical, and painting were incredible. They clearly value quality, and they were always friendly and polite guys, which is a bonus to their work....
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I hadn't planned on replacing my deck this year but our support posts had structural damage. PHI was very knowledgeable and worked with me on how to make my deck safe, last a long time and not break the bank. I'm very happy with the work and would recommend PHI Decks to anyone looking to replace.
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Affiliations

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  • GuildQuality

More about PHI Decks

As a GuildQuality Guildmember, PHI Decks relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of PHI Decks in Plymouth, MN; Maple Grove, MN; Arden Hills, MN; Savage, MN; Brooklyn Park, MN; Eden Prairie, MN; Chanhassen, MN; Chaska, MN; Minneapolis, MN; Blaine, MN; and 26 other cities in Minnesota.

In this report, PHI Decks has published a summary of the customer feedback they've received since they joined GuildQuality in June 2019. In that time, 38 out of 63 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2020.

PHI Decks surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a PHI Decks customer, and if PHI Decks completed work for you after June of 2019 but you haven't yet received a survey, please let us know.

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