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PHI Decks

29 ratings
3500 Vicksburg Ln N Ste #302, Minneapolis, MN 55447(612) 399-6744
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About this company

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PHI Decks

Owners Brian Filkins and Tim Brown, along with the rest of the PHI Decks Team, offer a down to earth approach, exceptional customer service and superior craftsmanship. More

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
10 Consecutive Great Reviews
2020 - See more

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Arden Hills, MN on Oct 16, 2019
Thanks guys, porch is amazing, we use it every day, even when it snowed!
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Comment on "Recognize Excellence"

Arden Hills, MN on Oct 16, 2019
Phil was so great at managing everything, and we interacted with him the most. Always providing updates throughout the process or giving a quick call. I think our email chain is almost 100 messages long. Really appreciated everything! All the guys that came out and worked were polite, clean, friendly...
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The whole PHI team was amazing, from the design concept of our screen porch to the quality of work. Even the sub contractors they had do the stonework, electrical, and painting were incredible. They clearly value quality, and they were always friendly and polite guys, which is a bonus to their work....
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I hadn't planned on replacing my deck this year but our support posts had structural damage. PHI was very knowledgeable and worked with me on how to make my deck safe, last a long time and not break the bank. I'm very happy with the work and would recommend PHI Decks to anyone looking to replace.
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Very happy with the quality of the work and responsiveness when I had questions/concerns. Highly recommended.
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Comment

Plymouth, MN on Sep 03, 2019
The crew was efficient, careful (I have video of them manipulating a 28 foot metal beam around my prize winning gardens and trees and carefully controlling a 32 foot beam so it didn’t hit any glass doors or windows). The entire crew worked with us to think outside the box on at least two situations...
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Comment on "Likely To Recommend"

Woodbury, MN on Aug 14, 2019
They are all great! Tim and Wade were great! They made it work, it was awesome and the deck is amazing. When we had little wrinkles they ironed them out and worked with our stone guys so well. I will use them again and it looks like million dollar job! I will recommend them to anyone!
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They did a fantastic job. We have a deck that we love and it's held up very well. We were really happy with their flexibility and willingness to do something different and unique.
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Comment on "Recognize Excellence"

New Hope, MN on Aug 08, 2019
Phil Murtha did a great job of shepherding this along and was a real asset in the design process.Like an idiot, I have totally forgotten the names of the two guys on the construction crew - but (as I said) the level of craftsmanship was outstanding......and they did a great job of keeping us involved...
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Comment on "Area Of Satisfaction"

New Hope, MN on Aug 08, 2019
The level of craftsmanship and precision shown by the construction crew was amazing - even the joints that were hidden away were tight and precise.....it was closer to finish carpentry than what I usually see on decks!
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Affiliations

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  • GuildQuality

More about PHI Decks

As a GuildQuality Guildmember, PHI Decks relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of PHI Decks in Plymouth, MN; Savage, MN; Brooklyn Park, MN; Chanhassen, MN; Arden Hills, MN; Prior Lake, MN; Maple Grove, MN; Minneapolis, MN; Blaine, MN; Lake Elmo, MN; and 26 other cities in Minnesota.

In this report, PHI Decks has published a summary of the customer feedback they've received since they joined GuildQuality in June 2019. In that time, 32 out of 52 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2020.

PHI Decks surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a PHI Decks customer, and if PHI Decks completed work for you after June of 2019 but you haven't yet received a survey, please let us know.

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