The home improvement industry is, or at least it should be, a people business. From the people that work in office, to those installing the jobs, and most importantly to the customer. If you work for and with good people, treat them like family, and do everything you can to make your customers happy and keep them happy you will be successful both in business and in life. That is the philosophy of Peak Custom Remodeling - Put people first. More
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Peak Custom Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Peak Custom Remodeling in Pasadena, MD; Columbia, MD; Woodbine, MD; Ellicott City, MD; Baltimore, MD; Bowie, MD; Catonsville, MD; Silver Spring, MD; Parkville, MD; Crownsville, MD; and 24 other cities in Maryland.
In this report, Peak Custom Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in June 2018. In that time, 12 out of 60 customers (20%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2018.
Peak Custom Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Peak Custom Remodeling customer, and if Peak Custom Remodeling completed work for you after June of 2018 but you haven't yet received a survey, please let us know.
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