Pathway Design & Construction is proud that we have been selected to receive the 2013 and 2017 GuildMaster Award for Service Excellence. We were selected to receive this award because we have demonstrated an ability to deliver a consistently superior customer experience. To find out more visit www.GuildQuality.com/resources/service-excellence-awards. Pathway Design and Construction is a remodeling company with particular expertise in healthy building design. We manage the entire remodel process from design through construction. We work closely with our clients to devise solutions that work within their budgets. Our clients appreciate the thorough investigation and planning we do before the work even starts. It makes for a smoother remodeling process and fewer change orders after construction begins. We promote healthy indoor air quality during construction and beyond with careful practices and decision making about systems and materials. Our goal is to create a healthier living space while adding value and longevity to your home. We are known nationally in the building industry as teachers to the trades in healthy home construction.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (25)
Whole house remodel (8)
Bathroom remodel (6)
Windows & doors (4)
Basement remodel (2)
Exterior painting (2)
Design build remodel (1)
Interior renovation (1)
Master bedroom (1)
Structural repairs & reinforcement (1)
Wood flooring (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Pathway Design & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pathway Design & Construction in Seattle, WA; Bellevue, WA; Mercer Island, WA; Mountlake Terrace, WA; Edmonds, WA; Kirkland, WA; Woodinville, WA; Shoreline, WA; Des Moines, WA; Renton, WA; and 5 other cities in Washington.
In this report, Pathway Design & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 94 out of 135 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
Pathway Design & Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Pathway Design & Construction customer, and if Pathway Design & Construction completed work for you after December of 2011 but you haven't yet received a survey, please let us know.
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