Nelson Exteriors was established in South Carolina in 1977 and has been serving the North Metro Atlanta area since 1990. We are a family owned and operated business that is currently in our 2nd generation. We pride ourselves on our attention to detail and making our customers feel satisfied with the work that we have done. We are a step above our competitors in that we have Project Managers and Crew Foremen overseeing each project, whereas our competition usually only has one of these available to assist you. In doing this, we provide a level of communication and quality unparalleled in this industry. We look forward to hearing from you and helping you with your next project.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (583)
Exterior painting (528)
James Hardie (80)
Interior painting (3)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Nelson Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Nelson Exteriors in Atlanta, GA; Marietta, GA; Woodstock, GA; Alpharetta, GA; Decatur, GA; Roswell, GA; Dunwoody, GA; Norcross, GA; Canton, GA; Acworth, GA; and 28 other cities in Georgia.
In this report, Nelson Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in September 2013. In that time, 173 out of 263 customers (66%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2017.
If you are a Nelson Exteriors customer, and if Nelson Exteriors completed work for you after September of 2013 but you haven't yet received a survey, please let us know.
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