GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (1528)
Bathroom remodel (1518)
Exterior painting (1507)
Lighting retrofit (1503)
Interior painting (12)
Windows & doors (10)
Basement remodel (9)
Design build remodel (7)
Interior renovation (3)
Wood flooring (3)
Master bathroom (2)
Entry doors (1)
Fireplace remodel (1)
Home office remodel (1)
Insurance repair (1)
Kitchen cabinetry (1)
Roof repair (1)
Screen porch (1)
Structural repairs & reinforcement (1)
Tree damage restoration (1)
Vinyl siding (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Murphy Bros. Design | Build | Remodel relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Murphy Bros. Design | Build | Remodel in Minneapolis, MN; Coon Rapids, MN; Blaine, MN; St. Paul, MN; New Brighton, MN; Plymouth, MN; Fridley, MN; Mounds View, MN; Maple Grove, MN; Brooklyn Park, MN; and 139 other cities in Minnesota and Wisconsin.
In this report, Murphy Bros. Design | Build | Remodel has published a summary of the customer feedback they've received since they joined GuildQuality in May 2007. In that time, 245 out of 400 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2018.
Murphy Bros. Design | Build | Remodel surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Murphy Bros. Design | Build | Remodel customer, if your project doesn't match the above exceptions, and if Murphy Bros. Design | Build | Remodel completed work for you after May of 2007 but you haven't yet received a survey, please let us know.
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