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Miller & Smith

Miller & Smith’s homes and communities defied convention and inspired people to think beyond the common Colonial. Design-savvy homebuyers took notice and so did the judges at the building industry’s preeminent design competitions. Builder of the Year. Best in Show. The accolades poured in and by 2012 Miller & Smith had earned over 400 awards for design and construction excellence. More

GuildQuality Member
Guildmember
Since 2016
Feedback Milestone
1-Year Anniversary
2017 - See more

Home for sale (451)

New home (451)

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All project locations are approximate

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about Miller & Smith

As a GuildQuality Guildmember, Miller & Smith relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Miller & Smith in Stafford, VA; Manassas, VA; Ashburn, VA; Millville, DE; New Market, MD; Bristow, VA; Clarksburg, MD; Frederick, MD; Chantilly, VA; Fairfax, VA; and 19 other cities in Virginia, West Virginia, New Jersey, Pennsylvania, Connecticut, and 1 other state.

In this report, Miller & Smith has published a summary of the customer feedback they've received since they joined GuildQuality in November 2016. In that time, 272 out of 457 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.

Miller & Smith surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Miller & Smith customer, and if Miller & Smith completed work for you after November of 2016 but you haven't yet received a survey, please let us know.

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