Miller & Smith
Customer feedback report for

Miller & Smith

Miller & Smith

Miller & Smith’s homes and communities defied convention and inspired people to think beyond the common Colonial. Design-savvy homebuyers took notice and so did the judges at the building industry’s preeminent design competitions. Builder of the Year. Best in Show. The accolades poured in and by 2012 Miller & Smith had earned over 400 awards for design and construction excellence. Show more

Miller & Smith’s homes and communities defied convention and inspired people to think beyond the common Colonial. Design-savvy homebuyers took notice and so did the judges at the building industry’s preeminent design competitions. Builder of the Year. Best in Show. The accolades poured in and by 2012 Miller & Smith had earned over 400 awards for design and construction excellence.

Today, having wowed nearly 20,000 homebuyers in 96 communities, we’re still guided by the quote that inspired our founders nearly fifty years ago.
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Types of work

Home for sale 1278
New home 1203

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2016
Guildmember since 2016
Feedback Milestone
5 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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5 Consecutive Great Reviews 2020
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10 Consecutive Great Reviews 2019
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3-Year Anniversary 2019
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5 Consecutive Great Reviews 2018
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2-Year Anniversary 2018
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5 Consecutive Great Reviews 2017
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1-Year Anniversary 2017
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5 Consecutive Great Reviews 2016
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Of 2819 customers surveyed, 1543 responded
Original Design
The design of my project has met my needs.
100%
Value
I received a fair value for my money.
100%
Sales Knowledge
The Miller & Smith salesperson was knowledgeable and helpful regarding my project.
94%
Employees Professionalism
The employees of Miller & Smith are professional and courteous.
94%
Selections Process
[SELECTIONS CONSULTANT] made the selections process easy.
93%
Overall Experience
Miller & Smith delivers an exceptional customer experience.
86%
Schedule
Miller & Smith adhered to our agreed upon schedule.
84%

Of 2819 customers surveyed, 1543 responded What does this data mean?
All project locations are approximate
Of 1543 respondents, 931 left a review
4.3
754 of 928 would recommend
577
177
75
38
61
No rating
3
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Miller & Smith using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Miller & Smith

1960 Gallows Road, Suite 200,
Vienna, VA
millerandsmith.com (703) 821-2500