An award-winning certified kitchen, bath, and interior designer with over 30 years of experience, Mollyanne Sherman has worked as an independent designer and as part of a creative team with pedigreed kitchen and bath design studios in Northern and Southern California. She has received recognition for contributions to the industry at the national level and is deeply committed to educating and mentoring students of kitchen, bath, and interior design. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (56)
Design services (56)
Kitchen remodel (5)
Bathroom remodel (1)
Interior upfit (1)
Kitchen cabinetry (1)
Living room remodel (1)
Master bathroom (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, MAC Design relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of MAC Design in Fremont, CA; Palo Alto, CA; Union City, CA; Los Altos, CA; San Jose, CA; Los Angeles, CA; Newark, CA; Redwood City, CA; Mountain View, CA; Livermore, CA; and 13 other cities in California, Idaho and Georgia.
In this report, MAC Design has published a summary of the customer feedback they've received since they joined GuildQuality in May 2015. In that time, 34 out of 56 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.
MAC Design surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a MAC Design customer, and if MAC Design completed work for you after May of 2015 but you haven't yet received a survey, please let us know.
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