Although our building history dates back for generations, our current team leaders bring decades of combined building excellence. Our team of professionals can assure you of a smooth and successful building experience. We have built and remodeled hundreds of projects throughout much of the Tri-state area, many in the finest communities our cities have to offer. Our company principals, Chris Otte and Bill Haussler bring both a broad yet focused expertise to the company.
Design build remodel (113)
Kitchen remodel (6)
Outdoor living area (2)
Windows & doors (2)
Basement remodel (1)
Covered porch (1)
Exterior remodel (1)
Exterior trim (1)
Interior upfit (1)
Masonry or brick work (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Legacy Builders Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Legacy Builders Group in Cincinnati, OH; West Chester, OH; Hamilton, OH; Cinti, OH; Loveland, OH; Mason, OH; Ft. Mitchell, KY; Wilder, KY; Cleves, OH; Union, KY; and 10 other cities in Ohio, Indiana and Kentucky.
In this report, Legacy Builders Group has published a summary of the customer feedback they've received since they joined GuildQuality in July 2014. In that time, 70 out of 87 customers (80%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Legacy Builders Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Legacy Builders Group customer, and if Legacy Builders Group completed work for you after July of 2014 but you haven't yet received a survey, please let us know.
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