Review by Charlene M.
Strongsville, OH, on Jan 25, 2021
I have had Joyce Factory Direct do windows for me three times already. First my sunporch (consisting of 11 windows), then my kitchen and lastly, my dining room and two bedrooms. They are great quality windows and a very reasonable price. I have been pleased with their knowledge, courtesy, and cleanliness....
Review by Salvatore B.
Strongsville, OH, on Jan 23, 2021
They did a great job, love how everything turned out they did great work for us and I would definitely use them again.
Review by Robert P.
Ravenna, OH, on Jan 22, 2021
Satisfied with completed job.
Review by Tom W.
Seville, OH, on Jan 22, 2021
Everything they did went above and beyond our expectations. We couldn't get results from our last window installer and Joyce has higher quality windows and better response.
Review by Gary Z.
Brunswick, OH, on Jan 22, 2021
When installing patio door screen did not come with it,took 4 months to resolve this issue.
Review by Brian G.
Fairview Park, OH, on Jan 18, 2021
Joyce Factory Direct was good to work with from start to finish. The sales, office staff, prep crew and installers were pros and overcame challenges of pandemic to do an excellent job
Review by Tina S.
Parma, OH, on Jan 06, 2021
We are very happy with it and love it.
Review by John A.
Ravenna, OH, on Jan 05, 2021
They provided excellent work and quality!
Review by Lauren W.
Solon, OH, on Jan 04, 2021
Both of the installers were very friendly, and interacted well with my son, on the autism spectrum. He wanted to watch what they were doing, and they were both very kind, and good to him. I really appreciated that!
Review by Douglas B.
Independence, OH, on Dec 30, 2020
I am a repeat customer and the quotation and installation process met my expectations. The Joyce team does a great job of communicating and working to ensure the job is done right the first time.
Review by Debbie W.
Streetsboro, OH, on Dec 22, 2020
My new bathroom was EXACTLY what I had envisioned- and MORE!
Review by Jeffrey K.
Lakewood, OH, on Dec 22, 2020
I created a video of the worker doing the work on my porch. I don't know why they are using it. They have my permission.
Review by Sue M.
North Ridgeville, OH, on Dec 17, 2020
I have an older home with a non standard front door that needed to be replaced (frame and all). While it was incorrectly measured the first time and they had to re-make it and reschedule the install, I could not be happier with the actual installation and how the door looks and operates, as well as...
Review by Sarah S.
Berea, OH, on Dec 17, 2020
It is a high end look and quality without the hefty price tag. They matched the style of our story book home perfectly without losing charm.
Review by Michael W.
Westlake, OH, on Dec 17, 2020
As a disabled veteran with pain issues, Joyce Factory Direct was able to assess my needs and integrate specialized hydrotherapy hardware into our shower. Not only does it look fantastic but it reduced the number of struggles that I have with pain.
Review by Leah L.
Elyria, OH, on Dec 17, 2020
I stand behind their customer service and quality of products.
Review by Joyce S.
Parma Heights, OH, on Dec 16, 2020
I would have appreciated to know that the floor would be put in after the toilet and sink were put in.
Review by Dean S.
Northfield, OH, on Dec 16, 2020
The installation was nearly perfect. Flanges on a grab bar and the curtain rod had to be set firmly about a week later. One of the men came at the appointed time and quickly completed the task. —When weighing the cost one must realize how professional the installation will be and how beautiful it will...
Review by Todd N.
St Cicero, IN, on Dec 03, 2020
The staff and people I dealt with that did the work were great! They knew their job and did so completely and were accurate. Most importantly they met their commitments. Sometimes it's difficult for companies to show up and do the work, but there was no issue with Joyce Factory Direct. They did a great...
Review by John M.
Amherst, OH, on Dec 03, 2020
I was very impressed with Joyce Factory Direct - Cleveland as the salesman was very patient with me through issues with my email not working. When the company said something was going to happen, it did and I was impressed with the installer who completed a great job. I got quotes from other companies...
