About this company
Joyce Windows, Sunrooms & Baths - Cleveland
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. Show more
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955.
Founded with the mission to manufacture quality products with honesty and integrity, Joyce continues to design and build products that remain on the cutting edge of technology and performance standards. By manufacturing our products, there is no middle man which gives us a huge competitive advantage to offer tremendously more value to our customers (other remodelers have to buy from a distributor and have the products shipped). Not only do we control the entire production process from start to finish ensuring every customer's complete satisfaction, we also save on shipping costs and pass those savings on to you!
To find out more information about Joyce Factory Direct, please visit our website at www.JoyceFactoryDirect.com, give us a call 866-535-2900, or stop by our factory & showroom to see products being manufactured at our 110,000 square foot manufacturing facility. We look forward to meeting you! Hide
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Satisfaction
Of 5650 surveys sent, 2965 were responded toReviews 1952
Of 2965 respondents, 1952 left a reviewRecent reviews
Bonnie P.
They were professional, knowledgeable, efficient and friendly. Plus they did a great job!
Review in Brunswick, OH
Joyce Windows, Sunrooms & baths were very professional, nice, accommodating, and it was a very nice experience.
Cynthia H.
I was very disappointed in the installation of the Moen shower handle control. There is a one inch proud which allows the screws into the wall to be very visible. It looks tacky and upsets me every time I take a shower. Sample showers I saw at the Home & Garden show did not have this much proud. Neither do the sample showers on your website. I was very disappointed in the finish on the handicap rails and shower curtain rod installed in the shower. They show water spots very badly and have to be continually polished. If you hang a bathmat or towel on them it leaves a discoloration that needs to be polished out. I bought two handicapped bars from a website on line for only $65.00 and have never had this problem. All I can conclude is that Joyce is using an inferior products to save money.
Dianne D.
Guys did a great and efficient job
Review in Parma, OH
Everyone was very professional and I am pleased with the sun room.
Ron S.
Very professional and expert window installation. Windows are manufactured locally in their facility. We had a complex window installation in a sun-room add-on. They figured out how to best install the windows and make everything look great! They handled every facet of the installation from coordinating with our condo association to installation.
Margaret H.
The gentlemen (Mark and Adam) installed our back door did a wonderful job. Professional and meticulous.
Raymond P.
Could not ask for a better window, a better install, a better install team and a better price!!!
Review in Parma Heights, OH
I was very happy with the salesperson that explained everything to me. I had everything in writing of what was going to happen. The workmen came, and they were very efficient, courteous and did a really good job. I am very happy with the quality of work, and the professionalism of the whole company.
Janice D.
There workmanship was great
Carol M.
Great product, installation went smoothly. Devon and Ray were very professional installers.
Denise V.
Everyone we dealt with - from sales to project to management to administrative - was responsive and helpful.
Lori D.
The company was professional. They did a beautiful job. We love our windows.
Mellissa C.
They are very thorough. The installation team forgot to bring the grab bar for the bathroom. One of the members went to the warehouse, picked up the grab bar, brought it back, and installed it. They were quick in getting something scheduled for the screen door so it would be functional. They were quick.
Joni C.
From the sales person to the installer the process went smoothly and without problem. Everyone was very professional and delivered a beautiful shower.
LeSean R.
Efficiency and work.
Jessica K.
We upgraded the windows to our home with Joyce over 6 years ago. When it came time to tackle the French front doors and crumbling brick wall, we felt comfortable reaching out to Joyce to start the project. In the end we got a beautiful facelift to the front of our home. The team at Joyce helped to reinforce our foundation so we could enjoy this upgrade for years to come. I’d recommend Joyce to my family and friends for both cosmetic upgrades and structural repairs.
Sarah J.
Everyone was professional & polite knew what they were doing did an excellent job & cleaned up there mess when the job was completed 😊
Janet P.
Very professional from Day1. Salesman was great as was the installer
Gail W.
They were friendly and did nice work in a timely manner.
Mike S.
Was a very good price, work was extremely good and thorough and clean and neat.
Susan R.
Our two installers were friendly and worked very efficiently together to get the job done. We are very happy with end product. Joyce is a great company!
Christine K.
Professional service. Quality windows.
Review in Westlake, OH
They did an excellent job.
Review in Parma, OH
I am very satisfied with Joyce Windows, Sunrooms & Bath's work!
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