Print Share Add feedback

About this company

View all

Joyce Factory Direct - Cleveland

Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. More

GuildQuality Member
Guildmember
Since 2014
Feedback Milestone
3-Year Anniversary
2017 - See more

Bathroom remodel (1490)

Patio (1490)

Siding (1490)

Windows & doors (1490)

Projects

View all
All project locations are approximate

Photos

View all
Showing 1-16 of 53

Videos

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
  • GuildQuality
  • 2008 CotY Award Winner, Residential Exterior Under $100,000
  • 2009 CotY Award Winner, Residential Exterior Under $100,000
  • 2010 CotY Award Winner, Residential Exterior Under $100,000
  • 2011 CotY Award Winner, Residential Exterior Under $100,000

More about Joyce Factory Direct - Cleveland

As a GuildQuality Guildmember, Joyce Factory Direct - Cleveland relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Joyce Factory Direct - Cleveland in Cleveland, OH; Parma, OH; Elyria, OH; Medina, OH; Strongsville, OH; Berea, OH; North Olmsted, OH; Akron, OH; Brunswick, OH; Sandusky, OH; and 219 other cities in Ohio and Pennsylvania.

In this report, Joyce Factory Direct - Cleveland has published a summary of the customer feedback they've received since they joined GuildQuality in February 2014. In that time, 880 out of 1,489 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.