Always hold to the highest accord, the virtues of loyalty, honesty & trust. Maintain integrity in all you do. Take ownership. Respect Profitability. Take everything you do personally. Quality counts. Choose to be positive at every opportunity. Work for the team not for yourself. Put others before you. Rejoice in others achievements. Embrace innovation. Be open to change. Believe in yourself and our team. Dare to dream. Value our customers and stakeholders. Treat them like your family. Be a person of influence. Share your ideas. Raise up and support new leaders. Listen more than you speak. Let your listening fuel your actions. Fail forward. Be persistent and creative in finding solutions. Invest in your family, your community and your future. Never stop improving. Never stop learning. Have fun. Enjoy life.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Water damage & mold remediation (580)
Fire damage restoration (552)
Historic restoration (546)
Storm damage restoration (546)
Tree damage restoration (546)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Heritage Restoration Network, LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Heritage Restoration Network, LLC in Dover, OH; New Philadelphia, OH; Canton, OH; New Phila, OH; Massillon, OH; Cambridge, OH; Bolivar, OH; Zanesville, OH; Carrollton, OH; Dennison, OH; and 143 other cities in Ohio, Arkansas, Arizona, West Virginia, California, and 1 other state.
In this report, Heritage Restoration Network, LLC has published a summary of the customer feedback they've received since they joined GuildQuality in June 2017. In that time, 244 out of 648 customers (38%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
Heritage Restoration Network, LLC surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Heritage Restoration Network, LLC customer, if your project doesn't match the above exceptions, and if Heritage Restoration Network, LLC completed work for you after June of 2017 but you haven't yet received a survey, please let us know.
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