We are a design/build remodeling contractor offering our clients more control and input during the project, along with timely design changes throughout construction and the comfort of knowing that every decision made by your contractor is made with design intent and structural integrity, first and foremost. Having an education and history in Architectural design, along with years of hands on construction experience, I have the unique ability to help our remodeling clients through tough decisions - from complicated structural concerns to blending a project's design seamlessly into the original look and feel of their home. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (35)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Heritage Builders relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Heritage Builders in Germantown, TN; Memphis, TN; Collierville, TN; Cordova, TN; Arlington, TN; Germantwon, TN; Bartlett, TN; Eads, TN; and Piperton, TN.
In this report, Heritage Builders has published a summary of the customer feedback they've received since they joined GuildQuality in October 2014. In that time, 18 out of 34 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2016.
Heritage Builders surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Heritage Builders customer, and if Heritage Builders completed work for you after October of 2014 but you haven't yet received a survey, please let us know.
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